The Custodial Supervisor acts as an ambassador for the company’s values and philosophy and implements and maintains programs to achieve corporate mission and goals. The role coordinates personnel and operational processes to support internal and external customer satisfaction, and organizes, schedules, assigns, and performs daily work routines. The supervisor leads workplace safety, trains employees on safety issues, discusses safety concerns, provides appropriate personal protective equipment, investigates accidents, determines causes of injuries, and reports concerns and injuries. The supervisor trains new employees in all phases of their work, including equipment and chemical use, and provides continuing on-the-job coaching to current employees. The role manages equipment and consumables, works with department management to ensure staff have adequate supplies and chemicals, and communicates about requests, work orders, and other job matters. The supervisor coordinates assistance for building emergencies, including fire or flood cleanup and snow or ice removal, during and after working hours. The role plans and performs major cleaning operations, supervises assigned projects, coordinates major projects with the manager or assistant manager, and follows up on work. The supervisor oversees custodians’ work quantity and quality, frequently inspects assigned areas to ensure service-level quality standards are met, and uses computer-aided inspection systems and other departmental tools. The role also supervises related work as needed, disciplines and counsels staff, informs the office of verbal and written disciplinary actions, and meets jointly with employees and the manager when written warnings are warranted. Other duties may be assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED