Custodial Supervisor (5099) (Custodian)

HES Facilities•East Peoria, IL

About The Position

The Custodial Supervisor acts as an ambassador for the company’s values and philosophy and implements and maintains programs to achieve corporate mission and goals. The role coordinates personnel and operational processes to support internal and external customer satisfaction, and organizes, schedules, assigns, and performs daily work routines. The supervisor leads workplace safety, trains employees on safety issues, discusses safety concerns, provides appropriate personal protective equipment, investigates accidents, determines causes of injuries, and reports concerns and injuries. The supervisor trains new employees in all phases of their work, including equipment and chemical use, and provides continuing on-the-job coaching to current employees. The role manages equipment and consumables, works with department management to ensure staff have adequate supplies and chemicals, and communicates about requests, work orders, and other job matters. The supervisor coordinates assistance for building emergencies, including fire or flood cleanup and snow or ice removal, during and after working hours. The role plans and performs major cleaning operations, supervises assigned projects, coordinates major projects with the manager or assistant manager, and follows up on work. The supervisor oversees custodians’ work quantity and quality, frequently inspects assigned areas to ensure service-level quality standards are met, and uses computer-aided inspection systems and other departmental tools. The role also supervises related work as needed, disciplines and counsels staff, informs the office of verbal and written disciplinary actions, and meets jointly with employees and the manager when written warnings are warranted. Other duties may be assigned.

Requirements

  • Minimum of 1 year of supervisory experience.
  • Custodial knowledge.
  • Computer literacy.
  • Basic mechanical knowledge.
  • Good oral and written communication skills.
  • High school diploma or equivalent.

Nice To Haves

  • College degree preferred but not required.

Responsibilities

  • Organize, schedule, assign, and perform daily work routines.
  • Coordinate personnel and operational processes to support customer satisfaction.
  • Lead safety in the assigned work area, train employees on safety, provide appropriate personal protective equipment, investigate accidents, determine causes of injuries, and report concerns and injuries.
  • Provide on-the-job training to new employees on all phases of their jobs, including equipment and chemical use, and coach current employees.
  • Manage equipment and consumables and coordinate with department management to ensure adequate supplies and chemicals are available.
  • Communicate about requests, work orders, and other job matters.
  • Coordinate assistance for building emergencies, including fire or flood cleanup and snow or ice removal, during and after working hours.
  • Plan and perform major cleaning operations, supervise assigned projects, coordinate major projects with the manager or assistant manager, and follow up on projects.
  • Supervise custodians’ work quantity and quality and frequently inspect assigned areas against service-level quality standards using computer-aided inspection systems and other departmental tools.
  • Supervise other related work as required.
  • Discipline and counsel staff, advise the office of verbal and written disciplinary actions, and meet with the employee and manager when written warnings are warranted.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Paid holidays
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