Custodial Superintendent

University of Florida•Gainesville, FL
•$65,000 - $70,000

About The Position

The Custodial Superintendent provides administrative leadership and operational oversight for custodial services, ensuring facilities—including offices, event spaces, and public areas—meet high sanitation and cleanliness standards. The role leads and supervises custodial staff, recruits and trains employees, develops service plans and work schedules, oversees budgets and purchasing, and establishes policies and procedures for safety, quality, hazardous-material handling, and sustainability. It coordinates custodial services with campus departments and vendors, conducts facility inspections, addresses service requests and complaints, and manages special projects and emergency custodial responses. The position may require hands-on custodial work during short staffing, events, or emergencies.

Requirements

  • Bachelor's degree in an appropriate area, or an equivalent combination of education and experience.

Nice To Haves

  • Experience managing and training a large team.
  • Ability to work as part of a team.
  • Proficiency operating and using various custodial cleaning equipment.
  • Awareness of current cleaning methods, products, and materials, including chemicals, and general knowledge of handling and disposing of hazardous materials.
  • Familiarity with building cleaning, including floor care, wall surfaces, windows, offices, restrooms, food areas, meeting and assembly spaces, and common areas.
  • Experience with work-order, timekeeping, and purchasing systems.
  • Strong verbal and written communication skills.
  • Excellent customer service skills.
  • Understanding of budgeting practices.
  • Ability to determine work priorities, assign tasks, and ensure assignments are completed properly.
  • Ability to function effectively in a fast-paced environment with frequent interruptions.
  • Ability to handle multiple projects or tasks simultaneously.
  • Ability to understand, interpret, and apply rules, regulations, policies, and procedures.
  • Professional custodial certification from CMI, IEHA, FSPMA, ISSA, or APPA.
  • Familiarity with cleaning standards frameworks such as APPA cleaning levels.

Responsibilities

  • Provide work management and administrative direction for custodial services and maintain sanitation and cleanliness standards across facilities.
  • Supervise custodial staff, set performance expectations, and guide staff toward established goals.
  • Recruit, hire, onboard, and train custodial staff on safety, cleaning quality, customer service, and equipment and supply use.
  • Develop long-range custodial service plans, including staffing levels, work priorities, and cleaning techniques.
  • Oversee budgeting, cost projections, purchasing approval, and financial controls for custodial operations.
  • Develop and implement policies and procedures for safety, work quality, hazardous-material handling, and sustainability.
  • Formulate service contracts and specifications for equipment, cleaning supplies, and services in accordance with university purchasing guidelines.
  • Coordinate services with campus departments, including waste management, pest control, and grounds services.
  • Plan, implement, and adjust custodial work-shift schedules to use the workforce efficiently.
  • Monitor daily operations and improve cleaning methods, work activities, and performance standards.
  • Assess service needs, analyze results, and implement solutions to improve efficiency.
  • Oversee employee orientation, workplace safety compliance, and maintenance of current safety data sheets.
  • Conduct performance evaluations and handle disciplinary and human-resource matters in alignment with university policies.
  • Perform hands-on custodial work when needed during short staffing, events, or emergencies.
  • Establish and enforce custodial work standards for internal staff and external vendors.
  • Inspect facilities and take corrective action to maintain cleanliness, safety, and security.
  • Investigate and respond to service requests, complaints, and feedback from building occupants and customers.
  • Plan and execute special cleaning projects, working with external vendors as necessary.
  • Develop and oversee facility-wide recycling programs and other sustainability initiatives.
  • Prepare and analyze management reports, incident reports, and custodial service assessments.
  • Coordinate custodial response during shelter activations, hurricane recovery, and other emergencies.
  • Collaborate with university departments and vendors to maintain custodial and facility service standards.
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