Custodial Shift Supervisor

Innovative Consulting & Management Services, LLC•Fort Lee, VA

107d•Onsite

About The Position

ICMS is seeking a Custodial Shift Supervisor to lead and oversee custodial staff in maintaining the cleanliness, sanitation, and general upkeep of building interiors and exteriors, including grounds maintenance and related services. The role requires strong leadership skills, hands-on supervision, and the ability to manage day-to-day custodial operations effectively. This is a full-time, onsite position; telecommuting is not considered. Work schedules may change based on client and company needs. As a management position, the supervisor will be regularly on call and must be available to respond to emergencies outside their shift. The position is contingent on the award of the contract and requires U.S. citizenship and, for onsite work at federal facilities, a minimum Public Trust background investigation.

Requirements

At least 3 years of recent experience, within the past 5 years, managing custodial or facility maintenance services in large buildings of similar size and complexity.
Documented experience as a Custodial Supervisor in a commercial or institutional environment.
Ability to gain and maintain a current Advanced Custodial Technician certification from the Cleaning Management Institute (CMI) or an equivalent certification acceptable to the Contracting Officer or designee.
Valid driver's license with a clean driving record.
Experience scheduling and supervising grounds maintenance activities.
Strong organizational and communication skills to effectively lead custodial teams.
Knowledge of proper custodial procedures for using and maintaining cleaning tools, machines, and chemical solutions.
Familiarity with custodial quality control programs, including inspections and corrective actions.
Experience and familiarity with CMMS platforms, specifically Maximo.
Ability to work independently and follow specific, detailed instructions.
Ability to communicate in English, both verbally and in writing.
Ability to work on foot for up to 8 hours per day.
Ability to climb stairs and lift 20 or more pounds when needed.
Willingness to respond to emergencies after hours.
Must meet federal government security clearance standards, with a minimum Public Trust background investigation.
U.S. citizenship is required.
May be required to pass a pre-employment drug screening and have acceptable reference and background check results.

Nice To Haves

Experience working in a government facility.

Responsibilities

Supervise and coordinate custodial employees to ensure high-quality service and efficiency.
Organize and manage work shifts, staffing levels, schedules, and work plans.
Train, evaluate, and oversee custodial personnel on cleaning techniques, safety standards, and equipment use.
Ensure custodial operations adhere to safety policies and procedures.
Supervise the proper use and maintenance of custodial equipment, tools, and cleaning compounds, including manual tools and electrically powered machines.
Implement and oversee a Quality Control Program, including inspections, scheduling, contract compliance, corrective actions, and process improvements.
Respond to tenant complaints and coordinate corrective actions to improve service quality.
Manage grounds maintenance, including scheduling and supervising groundskeeping duties.
Prepare and maintain action plans, inspection reports, work schedules, and other reports.
Oversee proper storage, use, and disposal of cleaning solvents and chemicals.
Assist with special custodial projects and emergency response cleanups as required.
Help ensure building security by supervising lock and unlock procedures and reporting safety hazards.
Supervise project crews on specialized cleaning assignments.
Assist in managing the custodial budget, tracking expenses, and recommending cost-saving measures.
Maintain inventory records for cleaning supplies, tools, and equipment.
Manage and distribute work orders and confirm data in the client CMMS.
Apply industry-standard custodial techniques, materials, and quality standards.
Document and report facility conditions, custodial tasks, and compliance with safety policies.
Ensure compliance with proper chemical handling, application, and disposal methods.
Respond to emergencies after hours and outside the regular shift as required.