Custodial Associate

The TJX Companies, Inc.•McAllen, TX

3d•$13 - $14•Onsite

About The Position

The Custodial Associate maintains a clean and organized store environment, with a focus on floor care. The role includes operating floor scrubbers and buffers, dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The associate follows operational, merchandise, loss prevention, health, safety, and labor standards and is cross-trained across store areas to support business needs. The position helps maintain cleanliness, organization, and recovery throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms. It also supports customer experience and front-end coverage, communicates with management and associates, and contributes to a safe, respectful, and positive store culture.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Maintain floor-care cleanliness standards, including maintaining and operating the scrubber and buffer.
Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
Cross-train and work in other store areas, including the backroom, front end, and sales floor.
Support and respond to front-end coverage needs.
Follow the merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss prevention controls, including shrink-reduction guidelines and policies.
Communicate accurately and effectively with management and associates.
Follow labor laws and company policies and procedures, including associate meal and break-period policies.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.