Custodial Associate

TJX•Mcallen, TX

2d•Onsite

About The Position

The Custodial Associate is responsible for maintaining a clean and organized Marshalls store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning floors, glass, windows, and other store areas. The associate also helps maintain store organization, supports customer experience practices, and follows company standards for safety, operations, merchandising, and loss prevention. Associates are cross-trained to work in multiple areas of the store and may support Front End coverage and store recovery as needed. The position requires communication and collaboration with management and other associates, adherence to company policies and labor laws, and responsiveness to changing business needs. Starting pay is USD $13.00 to $13.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer-service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Maintain a clean and organized store environment, including floor care.
Operate the floor scrubber and buffer; dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain floor-care cleanliness standards and the operation and maintenance of the scrubber and buffer.
Maintain organizational, cleanliness, and recovery standards throughout the store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
Follow company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
Work in other store areas as needed, including the Backroom, Front End, and Sales Floor.
Support and respond to Front End coverage needs.
Follow merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss-prevention controls and company guidelines, including shrink-reduction measures.
Communicate accurately and effectively with management and associates.
Follow labor laws and company policies and procedures, including meal and break-period policies.
Participate in safety awareness and maintain a safe environment.
Model customer-experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical insurance for associates meeting service or hours requirements
Dental insurance for associates meeting service or hours requirements
Vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick time for associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance