Custodial - Associate

SSA Group • Chattanooga, TN

8d

About The Position

The Custodial Associate helps create a warm, welcoming, and memorable experience for guests and clients by providing custodial and environmental services. The role follows established directions and routines for using materials and supplies, monitors cleaning quality, and is accountable for services that keep offices, facilities, restrooms, and grounds clean, sanitary, and presentable. Weekend work is required. The position reports to the Custodial Supervisor, if applicable, and/or the Environmental Services Manager.

The associate also supports an inclusive and supportive team environment, participates in sustainability and conservation efforts, and contributes to community engagement activities. Previous experience is not required, and applicants from all educational backgrounds are eligible.

Requirements

• Strong interpersonal communication skills.
• Ability to operate all equipment necessary to perform the job.
• Problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic demeanor; takes initiative and works with a sense of urgency.
• Strong interest in custodial or environmental services.
• Physical ability to squat, kneel, and stand for extended periods.
• Ability to move and handle boxes weighing 35–50 pounds as needed, including lifting.
• Weekend availability is required.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Provide custodial and environmental services, including specialized cleaning, and monitor the quality of cleaning services.
• Follow directions and establish routines for the proper use of materials and supplies.
• Maintain a litter-free appearance in offices and facilities.
• Conduct daily and consistent cleaning rounds to maintain cleanliness, sanitation, and presentation of restrooms and facilities.
• Support daily upkeep and cleanliness through grounds maintenance.
• Vacuum, sweep, mop, scrub, polish, and wax floor coverings.
• Dust, clean, and empty trash in offices and facilities.
• Clean and stock restrooms and maintain building sanitation.
• Follow all company policies and procedures and promote a positive attitude among teammates.
• Perform other tasks as necessary.
• Promote an inclusive and supportive approach within the team and help remove barriers to team members’ growth and opportunity.
• Lead by example in sustainability and conservation efforts, understand their application in the business, and provide opportunities to teach unit staff as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to age, service, hours-worked, and enrollment eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed