Curbside Shopping Clerk

Meijer•Michigan City, IN

About The Position

The Curbside Shopping Clerk, also described as a Digital Clerk, fulfills customers’ online curbside orders and helps provide an accurate, friendly, and convenient pickup experience. The role involves shopping orders throughout the store, preparing and staging them according to procedures and food safety guidelines, and assisting customers during pickup, including collecting payment. The clerk receives workflow through a dashboard and may support other tasks as needed to keep operations running smoothly. Meijer offers training and opportunities for personal growth and career advancement.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
At least 1 year of experience.
Detail-oriented, organized, and dependable.
Able to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Fulfill online curbside orders accurately and efficiently.
Provide courteous service in the curbside pickup area, including collecting payment during the carside experience.
Greet customers in person and by phone and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag them according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Perform other tasks as needed to support smooth operations.