Meijer Curbside Department

Meijer•Manistee, MI

2d•Onsite

About The Position

The Curbside Clerk (Meijer Pickup), also referred to as a Digital Clerk, helps provide customers with a fast, friendly, and convenient pickup experience. The role involves shopping online orders throughout the store, accurately selecting and verifying products, preparing and staging orders, and serving customers at the curbside pickup area, including collecting payment. The clerk supports customer loyalty and satisfaction by fulfilling orders efficiently and accurately, answering questions, and helping ensure pickups are ready on time. The position is active and customer-facing, with opportunities to learn multiple store areas and develop teamwork and problem-solving skills. Training is provided. Flexible schedules are described as available for students, parents, and people seeking additional income.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide courteous service at the curbside pickup area by accurately fulfilling orders and collecting payment during the carside experience.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.