Main Kitchen, Culinary Room Chef

Seneca Gaming Corporation•Niagara Falls, NY

2d•Onsite

About The Position

The Culinary Room Chef is responsible for a specific dining room kitchen, ensuring it provides nutritious, safe, appealing, and properly flavored food while maintaining a safe and sanitary work environment. The role includes menu planning and pricing, budgeting, payroll and record maintenance, food preparation, and establishing quality standards. The chef hires, evaluates, trains, rewards, and disciplines kitchen personnel, including training them in cooking methods, presentation, portion control, nutrient retention, food production, and safe equipment operation. Duties must be performed in accordance with Seneca Gaming Corporation policies and procedures, Internal Control Standards, and objectives. The chef provides courteous service to guests, maintains clean work areas and equipment, schedules employees according to business forecasts and budget, and controls food costs through purchasing specifications, storage requirements, standardized recipes, and waste-control procedures. The position requires compliance with information security policies, attendance and regulatory guidelines, required training, and meeting attendance. Work hours are determined by a 24-hour schedule, and duties and expectations may change as needed.

Requirements

Must be at least 18 years old upon employment.
Degree from a postsecondary culinary arts training program.
At least four years of experience as a Sous Chef and two years in a food preparation position in a high-volume, 24-hour restaurant.
Excellent interpersonal, customer service, communication, coaching, team-building, and problem-solving skills.
Extensive knowledge of fine seafood, protein, and poultry.
Computer literacy in Microsoft Office applications, including Excel, Word, and email, as well as automated restaurant systems.
Ability to read, write, and speak effectively with employees and customers.
Ability to interact effectively with customers and employees and resolve problems or conflicts diplomatically and tactfully.
Ability to stand, walk, and move through all areas of the casino.
Ability to maintain physical stamina and an appropriate mental attitude while working under pressure in a fast-paced casino environment.
Ability to handle objects weighing up to 50 pounds.
Ability to follow basic safety precautions in a work environment involving some exposure to physical risk.

Responsibilities

Provide prompt, friendly, courteous food and beverage service to guests and maintain a professional, hospitable manner with guests, coworkers, and management.
Evaluate, reward, and discipline kitchen personnel as appropriate.
Orient and train kitchen personnel on property and department rules, policies, and procedures.
Train kitchen personnel in food production principles and practices; establish quality standards for menu items and food production.
Plan and price menus and establish portion sizes and service standards.
Maintain clean work areas, utensils, and equipment.
Prepare food safely in accordance with company standards and policies.
Schedule kitchen employees according to business forecasts and budget, and maintain payroll records for submission to the payroll department.
Control food costs through purchasing specifications, storeroom requisition systems, product storage requirements, standardized recipes, and waste-control procedures.
Train kitchen personnel in safe operating procedures for equipment, utensils, and machinery.
Relay guest complaints and compliments to the manager or supervisor on duty.
Maintain current understanding of information security guidelines and comply with Seneca Gaming Corporation information security policies and procedures.
Meet attendance guidelines and comply with regulatory, departmental, and company policies.
Complete required SGC training programs within nine months of commencing employment.
Attend necessary meetings.