Main Kitchen, Culinary Room Chef

Seneca Gaming Corporation•Niagara Falls, NY
•Onsite

About The Position

The Culinary Room Chef is responsible for a specific dining room kitchen, ensuring it provides nutritious, safe, eye-appealing, properly flavored food while maintaining a safe and sanitary work environment. The role includes food preparation, menu planning and pricing, budgeting, payroll and record maintenance, food-cost control, and establishing quality standards. The chef hires, trains, evaluates, rewards, and disciplines kitchen personnel, including training them in cooking methods, presentation, portion control, nutrient retention, food production, and safe equipment operation. All duties must follow Seneca Gaming Corporation policies and procedures, Internal Control Standards, and objectives.

Requirements

  • Must be at least 18 years old upon employment.
  • Degree from a postsecondary culinary arts training program.
  • At least four years of experience as a Sous Chef and two years in a food preparation position in a high-volume, 24-hour restaurant.
  • Excellent interpersonal, customer service, communication, coaching, team-building, and problem-solving skills.
  • Extensive knowledge of fine seafood, protein, and poultry.
  • Computer literacy in Microsoft Office applications, including Excel, Word, and email, as well as automated restaurant systems.
  • Excellent communication skills, including the ability to read, write, and speak effectively with employees and customers.
  • Ability to interact effectively with customers and employees.
  • Ability to resolve problems and conflicts diplomatically and tactfully.
  • Ability to stand, walk, and move through all areas of the casino.
  • Ability to maintain physical stamina and a proper mental attitude while working under pressure in a fast-paced casino environment.
  • Ability to handle objects weighing up to 50 pounds.
  • Ability to follow basic safety precautions in a work environment involving some exposure to physical risk.

Responsibilities

  • Report to work on time, well-groomed, in full uniform, and wearing a badge on the upper left side of the uniform.
  • Provide prompt, friendly, courteous food and beverage service and maintain hospitable, professional interactions with guests, coworkers, and management.
  • Evaluate, reward, and discipline kitchen personnel as appropriate.
  • Orient and train kitchen personnel in property and department rules, policies, and procedures.
  • Train kitchen personnel in food production principles and practices, and establish quality standards for menu items and food production.
  • Plan and price menus and establish portion sizes and service standards for menu items.
  • Maintain clean work areas, utensils, and equipment.
  • Prepare food safely in accordance with company standards and policies.
  • Schedule kitchen employees according to business forecasts and budget, and maintain payroll records for submission to the payroll department.
  • Control food costs through purchasing specifications, storeroom requisition systems, product storage requirements, standardized recipes, and waste-control procedures.
  • Train kitchen personnel in safe operating procedures for equipment, utensils, and machinery.
  • Relay guest complaints and compliments to the manager or supervisor on duty.
  • Maintain a current understanding of information-security policies and guidelines, including the Seneca Gaming Corporation Acceptable Use Policy, and comply with them.
  • Meet attendance guidelines and comply with regulatory, departmental, and company policies.
  • Complete required SGC training programs within nine months of commencing employment.
  • Attend necessary meetings.
  • Perform duties within a schedule determined by a 24-hour operation.
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