Culinary Manager

Behavioral Health Network•Springfield, MA
•Hybrid

About The Position

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as a Top 10 Employer in Massachusetts. We are also proud to be a Certified Great Place to Work. If you are a strong culinary leader who thrives in structured, multi-site environments and values purpose-driven work, consider joining our team as a Culinary Manager supporting our Substance Use Disorder (SUD) programs.

Requirements

  • 2–3 years of multi-site supervisory experience (required)
  • ServSafe certified (required)
  • Valid driver’s license with reliable transportation (required)
  • Committed to individual empowerment, recovery principles, and community integration

Nice To Haves

  • Experience in food preparation within structured or program settings preferred
  • Strong understanding of labor management, cost control, and operational consistency
  • Comfortable stepping into hands-on kitchen support when necessary
  • Two years of sobriety preferred

Responsibilities

  • Supervise all culinary staff across assigned sites, including performance reviews and corrective actions
  • Ensure consistent delivery of nutritious, appropriate meals aligned with BHN standards
  • Monitor and control labor, food spend, and prime costs within regional targets
  • Enforce vendor compliance and approved purchasing practices
  • Maintain food safety, sanitation, and regulatory readiness for inspections
  • Provide on-site and remote supervision to ensure operational consistency
  • Step into kitchen production when needed to prevent service disruption
  • Partner with residential and program leadership to address concerns and maintain quality
  • Support onboarding, coaching, and retention of culinary team members
  • Provide daily operational updates and communicate risks proactively

Benefits

  • Generous PTO
  • 403(b)
  • Tuition reimbursement
  • Comprehensive benefits
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