CULINARY INTERN

Hollywood Casino at Charles Town Races•Charles Town, WV

About The Position

The Culinary Intern supports food service operations by assisting guests and coworkers in a helpful, positive, upbeat, and professional manner. Duties include taking food and beverage orders, processing payments, delivering orders, and bussing and cleaning dining areas. The role works closely with culinary staff to maintain coordinated workflow and customer satisfaction. It also includes stocking and replenishing food products, keeping work areas clean and sanitized, monitoring product quality and safe holding temperatures, storing prepared foods correctly, maintaining equipment, and complying with sanitation, safety, regulatory, departmental, and company requirements.

Requirements

  • Must be at least 18 years of age.
  • Must possess excellent interpersonal skills.
  • Good oral and written communication skills; must be fluent and literate in English.
  • Able to remain on feet for the entire shift.
  • Must be able to listen and respond to visual and aural cues.
  • Must be able to tolerate areas containing second-hand smoke, high noise levels, and bright lights.
  • Successful or better performance against Performance Appraisal Standards.
  • Ability to work collaboratively within the outlet for effective day-to-day operations.
  • Compliance with all regulatory, governmental, and safety requirements.
  • Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
  • Knowledge of and compliance with departmental, property, and company policies and procedures.
  • Maintain health department standards and regulations.
  • Physically mobile with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 lbs., and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.

Nice To Haves

  • Six months of experience in food or customer service with cash handling is preferred.

Responsibilities

  • Interact professionally and positively with guests and coworkers while taking food and beverage orders, accepting cash, credit, check, and comp payments, delivering orders, and bussing and cleaning dining areas.
  • Monitor and replenish food products in the work area, stocking counters and displays neatly, accurately, and promptly.
  • Keep work areas neat, clean, and sanitized throughout the shift, including counters, beverage stations, sinks, and floors.
  • Monitor product rotation, appearance, quality, safe holding temperatures, and proper refrigerated storage of prepared foods to minimize waste and spoilage.
  • Work as a team with culinary staff to coordinate workflow and meet business demands and customer satisfaction goals.
  • Maintain equipment properly, including cappuccino machines and micros stations.
  • Meet or exceed State and Company sanitation requirements, including ServSafe requirements.
  • Follow regulatory, safety, departmental, and company policies and support safety and accident-prevention programs.
  • Present oneself as a credit to the Company and encourage others to do the same.
  • Perform other related and compatible duties as assigned.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increasing with length of employment.
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