CSTEP Program Coordinator

Research Foundation of The City University of New York • Bayside, NY

8d

About The Position

The CSTEP Program Coordinator supports the daily operations, student services, and administrative functions of the CSTEP program at Queensborough Community College. Working closely with the CSTEP Director, the coordinator helps ensure students receive timely, organized, and consistent support. The role calls for a highly organized, student-centered, proactive professional who can work independently, take ownership of assigned responsibilities, manage multiple priorities, and carry projects through to completion. It combines direct work with students and administrative responsibilities that support the effective operation of a busy student-support program.

Requirements

• Bachelor’s degree from an accredited institution.
• At least two years of full-time professional experience in higher education or a comparable student-services environment; experience in a student-facing office is preferred.
• Strong organizational, communication, and interpersonal skills.
• Demonstrated ability to work independently, manage multiple priorities, meet deadlines, and take ownership of assigned responsibilities.

Nice To Haves

• Experience maintaining student records, tracking participation, or working with student information systems.
• Familiarity with Excel and other Microsoft Office applications, plus Navigate, CUNYFirst, DegreeWorks, or comparable higher-education systems.
• Experience coordinating student programs, workshops, events, or experiential learning opportunities.
• Strong problem-solving skills and demonstrated initiative in improving processes or developing efficient systems.

Responsibilities

• Support daily CSTEP operations, student services, communications, and administrative activities.
• Take ownership of assigned projects, including NYSED Interim and Final reports.
• Develop and maintain spreadsheets, tracking systems, and reporting tools to improve program efficiency and support student follow-up.
• Maintain accurate and confidential student records, applications, enrollment, participation, and eligibility documentation in compliance with institutional and NYSED requirements.
• Represent QCC/CSTEP at regional and statewide meetings and conferences.
• Assist the director with hosting activities and events on evenings and weekends as needed.
• Assist the director in planning and hosting educational excursions, including university visits, industry experiences, service-learning activities, and educational outings, as well as special events.
• Coordinate with faculty, staff, campus offices, and external partners.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level