CST Team Lead (Greenville, NC )

Pathways to Life • Greenville, NC

13d • Onsite

About The Position

Pathways to Life, Inc. is hiring a Community Support Team (CST) Team Lead to balance clinical leadership, direct care, and operational responsibilities in community-based behavioral health. The Team Lead guides a multidisciplinary team of Qualified Professionals (QPs) and Associate Professionals (APs), provides clinical oversight and staff support, and promotes person-centered care and strong clinical outcomes. The role includes work in office, field, and community settings, with a typical Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Some evening, weekend, and on-call availability is required. The posting names Greenville, NC in the title, while also referring to impact in the Durham community.

Requirements

• Master’s degree in Human Services or a related field.
• Full or provisional North Carolina licensure, such as LCSW, LCMHC, or LMFT.
• At least 1 year of experience in mental health, CST, or similar services.
• Ability to supervise and develop staff.
• Strong documentation, time-management, and clinical decision-making skills.
• Ability to work in field and office environments.
• Candidates with provisional licensure must obtain full licensure within 30 months.

Responsibilities

• Lead and supervise a multidisciplinary CST team of QPs and APs.
• Provide clinical oversight, coaching, and real-time support to staff.
• Conduct assessments, authorizations, and treatment planning.
• Facilitate treatment team meetings and ensure person-centered care.
• Respond to crises and guide the team through critical situations.
• Review and approve documentation within 48 hours.
• Monitor service delivery, units, and census.
• Ensure compliance with NC Clinical Coverage Policy 8A.
• Partner with community stakeholders, including DSS, schools, and DJJDP.
• Promote quality, compliance, and CARF-ready documentation practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager