CSR/Teller
About The Position
Receive checks, cash, and other payments, and process withdrawals, deposits, and transfers. Assist customers with opening new accounts including personal, business, CD accounts, etc. Provide friendly and helpful customer service to anyone who enters your branch. Assist with scanning and indexing duties as needed. Assist the customer in filling out wire transfer forms and ensuring that bookkeeping receives them in a timely manner. Contacting existing and potential customers to inform or offer services. Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities. Compile information about new accounts, enter account information into computers, and file related forms or other documents. Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit. Refer customers to appropriate bank personnel to meet their financial needs. Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes. Collect and record customer deposits and fees, and issue receipts using computers. Investigate and correct errors upon customers' request, according to customer and bank records.
Requirements
- Minimum 2 years banking experience (or equivalent other experience)
- Strong personnel skills
- Knowledge of banking products and basic banking principles
Nice To Haves
- Knowledge in Microsoft products such as Excel and Word
Responsibilities
- Receive checks, cash, and other payments, and process withdrawals, deposits, and transfers
- Assist customer with opening new accounts including personal, business, CD accounts, etc.
- Provide friendly and helpful customer service to anyone who enters your branch
- Assist with scanning and indexing duties as needed
- Assist the customer in filling out wire transfer forms and ensuring that bookkeeping receives them in a timely manner
- Contacting existing and potential customers to inform or offer services
- Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Collect and record customer deposits and fees, and issue receipts using computers.
- Investigate and correct errors upon customers' request, according to customer and bank records.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
