CSR/Teller

PLANTERS BANK & TRUST CO•West Monroe, LA

1d•Onsite

About The Position

Planters Bank & Trust Company is seeking a CSR/Teller for their West Monroe Branch. This role involves promoting and maintaining positive customer relations, opening new accounts (Checking, Savings, CD’s, IRA’s), and cross-selling bank products. The position also provides general office support, answers incoming calls, and operates a Teller window providing prompt, efficient, and accurate customer service. The Teller aspect includes maintaining the security of a cash drawer, representing the Bank professionally, being alert to customer needs, cross-selling products, and referring customers to appropriate staff. All employees are expected to live core values, deliver quality service, possess a team-oriented attitude, maintain confidentiality, and develop a working knowledge of bank products.

Requirements

Resume Required
High School Diploma or equivalent preferred.
Basic Accounting knowledge.
6 months of cash handling and balancing money transactions within prior four years.
Communication skills in dealing with customers and employees.
Satisfactory Credit Bureau and Background Check Report.

Nice To Haves

Bank experience strongly preferred.

Responsibilities

Promote and maintain positive relations with all customers and potential customers.
Open new accounts (Checking, Savings, CD’s, IRA’s).
Establish rapport with customers for cross-selling other bank products.
Provide general office support with a variety of clerical activities and related tasks.
Answer all incoming calls, directing calls to appropriate associates in a professional and courteous manner.
Operate a Teller window by providing prompt, efficient and accurate customer service.
Maintain security of a cash drawer.
Represent the Bank in a courteous, professional manner.
Be alert to customer needs.
Cross-sell bank products.
Refer customers to the appropriate staff.
Live core values at work each day with your Head, Heart, Hands, and Feet.
Deliver quality service to all customers.
Possess a team-oriented attitude with a desire to see success in themselves and others.
Maintain a strict standard of confidentiality involving all transactions.
Develop a working knowledge of all bank products.