CSR - Intake - Respiratory Specialist

Kubat HealthCare•Omaha, NE

23h•Onsite

About The Position

Processes respiratory and medical supply orders by gathering necessary documentation ensuring the orders meet guidelines set by insurance. Obtains prior authorizations as needed, working with other departments, doctor's offices, and patients for a timely turnaround. This position is scheduled Monday - Friday 8:00 - 4:30 p.m.

Requirements

Health care or DME experience
1-3 years billing and intake experience
General understanding of ICD-10 coding
High school diploma or equivalent
2 or more years of office experience
Excellent customer service skills, ability to show empathy and compassion
Proficient working knowledge of MS Office Suite
Ability to understand insurance reimbursement implications of industry change.
Must be able to maintain patient/customer confidentiality as working with HIPAA and PHI information.
Ability to complete work through long periods of keyboarding at desk.
Maintain a professional appearance and demeanor.
Excellent verbal and written communication skills
Ability to work individually and with a team to complete work in a timely and efficient manner.
Excellent organizational and time management skills

Nice To Haves

Brightree experience a plus

Responsibilities

Work with internal and external customers to make sure insurance coverage guidelines are met.
Create and file orders to submit to Medicare, Medicaid, and private insurance companies.
Assist in the smooth flow of paperwork and information within the office.
Request assignment of benefits, prescriptions, CMNs, letters of medical necessity and other required information.
Follow up on the collection of required documentation.
Process prior authorization when needed. Based on insurance coverage criteria.
Coordinate the delivery, set up and pick up equipment, supplies and services.
Input and update client progress notes, including but limited to, doctor, diagnosis and insurance updates.
Regular and reliable attendance
Other duties as assigned