CSD Training Coordinator
About The Position
The Training Coordinator is responsible for training all staff on the services provided within the Community Services Division, which includes Community Service Block Grant (CSBG), Weatherization (WAP), Food Distributions (TEFAP), and Utility Assistance (LIHEAP). The Trainer will serve as the content area expert, implementing training on policies and procedures for these programs. Training will be provided in-person and virtually to staff across seven counties, occurring at hire, semi-monthly, and annually. This role will also involve providing individual training and technical assistance to staff as needed, and leading Case Management meetings. The CSD Trainer will spend approximately 75% of their time in training and coaching activities.
Requirements
- Associate's Degree in Social Work, Psychology, or a related field required.
- Minimum of two (2) years’ experience in human services, preferably in a supervisory or administrative capacity.
Nice To Haves
- A Bachelor’s Degree is preferred.
- Preferred knowledge of CAA Community Services programs.
Responsibilities
- Develop and deliver training for staff on all services within the Community Services Division.
- Provide ongoing technical assistance to staff, addressing any programmatic concerns or questions.
- Offer coaching to help staff meet program objectives and improve performance.
- Lead Case Management meetings and provide consultation to support staff in case management best practices.
- Assist and monitor staff toward the successful completion of program objectives and initiatives.
- Ensure adherence to program requirements and policies.
- Plan activities in accordance with program initiatives and contractual obligations.
- Monitor program components and ensure compliance with funder and MCCAA policies.
- Prepare and submit accurate and timely reports on a weekly, monthly, and annual basis.
- Perform quality assurance tasks as assigned to ensure program success and compliance.
- Participate in outreach efforts as needed to promote services and educate the community.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
