Crypto Product Manager - Executive Director
About The Position
The Crypto Product Manager is accountable for leading the end-to-end delivery of a strategic digital asset and cryptocurrency initiative. The role translates business strategy into an executable roadmap and coordinates work across Product, Engineering, Operations, Risk, Legal, Compliance, Finance, and external partners. It ensures the platform is launched and operated with appropriate controls, and serves as the central point of accountability for scope, priorities, dependencies, decisions, risks, and executive communication. The position sits within Wealth Management Platforms’ Digital Trading & Investing team, which manages trading, investing, and research experiences for self-directed platforms, including ETRADE, MSO, and Power ETRADE. The team serves self-directed clients ranging from sophisticated traders to long-term investors. The successful candidate will create clarity in a complex, fast-moving, highly regulated environment; influence senior leaders and partner teams; balance speed to market with controls, operational resilience, and customer protection; and maintain accountability across workstreams. The position is based in Chicago, Illinois.
Requirements
- Significant experience leading complex, enterprise-scale products, platform, or transformation programs in financial services or another regulated industry.
- Ability to translate strategy into business requirements, delivery plans, governance, and measurable outcomes.
- Strong working knowledge of digital assets, cryptocurrency products, custody and execution models, market structure, or related financial technology.
- Experience partnering with technology, operations, risk, legal, compliance, audit, and third-party providers.
- Proven skill in executive communication, stakeholder management, issue resolution, and decision facilitation.
- Sound judgment, high ownership, and ability to work effectively amid ambiguity and competing priorities.
- Bachelor’s degree or equivalent practical experience.
Nice To Haves
- Advanced degree or relevant professional certification.
Responsibilities
- Own the integrated program plan from strategy and design through build, launch, stabilization, and ongoing enhancement.
- Define business requirements, customer journeys, operating assumptions, and prioritized capabilities in partnership with product leaders and subject-matter experts.
- Align Product, Engineering, Operations, Risk, Legal, Compliance, Finance, Audit, and other stakeholders around milestones, deliverables, ownership, and decisions.
- Establish governance forums, decision rights, status reporting, and escalation paths; communicate progress, tradeoffs, risks, and resource needs.
- Incorporate regulatory, compliance, operational, technology, fraud, financial-crime, and third-party requirements into program design and delivery.
- Coordinate with vendors and market partners, oversee dependencies and service readiness, and resolve performance, integration, and production issues.
- Ensure procedures, staffing, support models, monitoring, incident management, reconciliations, controls, and management reporting are in place before launch.
- Lead fact-based resolution of blockers and production incidents, clarify accountability, and drive corrective and preventive actions to completion.
- Manage scope, budget, timelines, resources, dependencies, and change control while focusing on critical outcomes.
- Use customer, operational, risk, and performance data to identify enhancements and strengthen the platform after launch.
- Make timely decisions, surface tradeoffs early, and build trust through transparent communication and disciplined follow-through.
Benefits
- Medical insurance
- Prescription drug coverage
- Dental insurance
- Vision insurance
- Health Savings Account
- Dependent Day Care Savings Account
- Life insurance
- Disability and other insurance plans
- Paid time off, including sick leave consistent with state and local law
- Parental leave
- 10 paid holidays
- 401(k)
- Short- and long-term disability
- Potential eligibility for an annual discretionary incentive compensation award
- Potential eligibility to participate in the relevant business unit’s incentive compensation plan, which may include a discretionary bonus component
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What This Job Offers
Job Type
Full-time
Career Level
Executive
