Cruise & Hotel Booking Specialist | Remote

Aisles & Abroad•Scottsdale, AZ
•Remote

About The Position

The Cruise & Hotel Booking Specialist assists clients with planning and booking vacations, including cruises, hotels, vacation homes, and all-inclusive resorts. The role provides personalized recommendations based on client preferences and budgets, works with travel suppliers to secure deals and promotions, and supports clients throughout the booking process. The specialist also stays current on industry trends, travel policies, and supplier offers, handles booking changes and cancellations, maintains accurate records, and participates in training and supplier webinars. This is a fully remote role available to U.S.-based applicants.

Requirements

  • Must be at least 18 years old and legally authorized to work in the U.S.
  • Excellent communication and customer service skills.
  • Passion for travel and helping others create memorable experiences.
  • Self-motivated, with the ability to work independently.
  • Comfortable using online booking platforms and learning new software.

Responsibilities

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients’ preferences and budgets.
  • Work with travel suppliers to secure exclusive deals and promotions.
  • Stay informed about industry trends, travel policies, and supplier offers.
  • Handle client inquiries, booking modifications, and cancellations professionally and promptly.
  • Maintain accurate records of bookings and client interactions.
  • Participate in training sessions and supplier webinars to enhance industry knowledge.
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