Crown Store Associate - Full Time

Crown Equipment Corporation•New Bremen, OH

7d•Onsite

About The Position

The Crown Store Associate works at The Crown Store in historic downtown New Bremen, Ohio, which sells branded apparel, gifts, and specialty items. The role coordinates online orders across multiple web applications and Company departments; processes, invoices, packages, and ships merchandise; and prepares international shipping paperwork. It also receives and processes vendor shipments, maintains inventory and pricing, and keeps the backroom organized. The associate serves store guests, Company employees, and local residents, assists with purchases and inquiries, and maintains the store’s appearance. Additional work includes sales reporting, visual merchandising, updating spreadsheets and website listings, and assisting the Crown Store Supervisor with reports and special projects.

Requirements

Less than two years of related experience.
High school graduate or equivalent.
Very little to no travel; overnight stays are unlikely.
Legally authorized to work in the United States; the company does not provide sponsorship, and individuals who need sponsorship now or in the future are not eligible for hire.
Able to meet the stated physical demands, including occasionally lifting up to 50 pounds.

Nice To Haves

Two to four years of prior retail sales experience or experience in a customer-oriented environment.
Good communication skills.
Good computer skills.

Responsibilities

Coordinate online orders across multiple web applications and Company departments, and communicate with customers about orders.
Process incoming orders, assemble merchandise, invoice customers, process payments, package and ship orders, and complete related paperwork, including international shipping paperwork.
Receive, unpack, and inspect vendor shipments; count and verify merchandise and check logo integrity.
Enter inventory, monitor and adjust pricing, prepare invoice paperwork for supervisor payment, and maintain backroom organization and standards.
Assist store guests, Company employees, and local residents with questions and purchases; answer the phone and maintain appropriate store appearance.
Enter daily sales reports and rectify end-of-day reports.
Organize and maintain storage and support visual merchandising.
Update spreadsheets and website photographs, descriptions, and pricing.
Assist with monthly reports and special projects with the Crown Store Supervisor.
Perform other duties as assigned.