Cross Dock Operations Manager

Focus • Eastvale, CA

3d

About The Position

The Cross Dock Operations Manager oversees daily operations at a high-volume cross-docking facility. The role ensures efficient product flow, accurate inventory control, and maximum trailer utilization while maintaining safety, quality, and performance standards. The manager coordinates with multiple stakeholders in a fast-paced, high-pressure environment to support operational excellence.

The position is based in Eastvale, California, and reports to the Senior Linehaul Operations Manager. The work takes place in a fast-paced cross-dock facility with multiple inbound and outbound operations daily. Extended hours or weekend work will be required during peak periods.

Requirements

• Proven experience in cross-dock, warehouse, or logistics management; 3–5 years preferred.
• Strong understanding of freight handling, trailer loading, and material flow processes.
• Excellent organizational and time-management skills.
• Effective communication and leadership abilities.
• Ability to work under pressure and adapt to changing priorities.
• Proficiency in logistics software, warehouse management systems (WMS), transportation management systems (TMS), and Microsoft Office Suite.

Nice To Haves

• Experience with furniture freight handling, trailer loading, or material flow processes.

Responsibilities

• Ensure First-In, First-Out (FIFO) processes are followed, prioritizing movement of the oldest freight first.
• Oversee loading practices to maximize trailer utilization and minimize damage.
• Serve as the primary liaison between the cross dock and the 4th party labor provider to maintain communication and service execution.
• Manage up to 35 outbound loads per day, ensuring on-time departures and accurate documentation.
• Process all inbound freight within 24 hours in accordance with inbound SOPs, ensuring products are accurately placed into designated lanes or directly loaded into outbound trailers.
• Direct, train, and support warehouse staff to meet productivity and quality targets.
• Resolve operational issues promptly to maintain workflow continuity with internal teams and external providers.
• Maintain working knowledge of local and outbound dispatch operations to support efficient scheduling and load planning.
• Enforce company safety policies, OSHA regulations, DOT standards, and operational SOPs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed