Cross Departmental Clerk (Food Services)

Hunger Mountain Co-op•Montpelier, VT

8d•Onsite

About The Position

The Cross Departmental Clerk provides coverage in any of four Food Services roles: Cheese, Wine & Beer Assistant, Deli Packager, Deli Counter Service, and Dish & Kitchen Assistant. The position has a full-time schedule and may be assigned to any of these roles as needed. The listed schedule is Monday, 7:00 a.m.–3:00 p.m., for eight hours. The role reports to the Food Services Manager. Duties include packaging and labeling prepared foods, maintaining attractive and well-stocked displays, rotating products for freshness, and ensuring labels and prices are accurate. The clerk may prepare food, serve customers at the sandwich counter, meat and cheese cases, and espresso bar, fulfill orders, slice products to order, and assist with cheese handling and deliveries. Dishwashing and kitchen support duties include cleaning dishes, equipment, and work areas and following sanitation and health department requirements. The clerk provides courteous and informative customer service, maintains an orderly and sanitary work area, follows safety, storage, labeling, record-keeping, and opening and closing procedures, attends department meetings, follows department policies, and performs other assigned tasks. The position requires onsite presence at the Co-op.

Requirements

Ability to project a friendly, outgoing personality.
Ability and desire to keep pace during rushed service periods.
Organized, with attention to detail.
Ability to handle multiple demands and change assignments quickly.
Experience serving the public.
Familiarity with natural foods.
Ability to lift 50 pounds, with or without reasonable assistance.
Ability to stand for long periods.
Ability to follow Hunger Mountain Co-op safety policies and procedures.
Ability to provide excellent service to customers, vendors, and co-workers.
Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
Ability to be physically present onsite at the Co-op to perform the position's requirements.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Package and label prepared food products according to merchandising direction from Food Services management.
Create and maintain attractive, abundant displays in the Grab and Go cooler.
Rotate Grab and Go, deli, and cheese items by date to maintain freshness and keep batches separate.
Ensure ingredient and pricing labels and signs are accurate in the Grab and Go cooler and deli and cheese cases.
Assist with kitchen food preparation as needed.
Serve customers at the sandwich counter, meat and cheese cases, and espresso bar promptly, cordially, and courteously.
Follow menus, recipes, and portioning requirements when fulfilling orders.
Fulfill customer orders accurately and in a timely manner.
Slice meat and cheese to order and keep deli and cheese cases fully stocked.
Clean dishes, pots, pans, silverware, utensils, sinks, dishwashing areas, and equipment in accordance with sanitation and health department requirements.
Return items to their proper locations safely and accessibly at the end of each shift.
Maintain the café bussing and refuse station.
Cut and package cheese for good yield and customer appeal; offer samples when requested.
Assist with receiving and putting away cheese deliveries as requested.
Maintain sanitation requirements when cleaning and handling cheese cutting and wrapping equipment.
Treat customers, co-workers, and vendors fairly and respectfully, providing efficient, friendly, informative service and accurate answers to questions.
Maintain work areas in sanitary and orderly condition; clean surfaces, remove trash and recyclables, and sweep and mop floors and walk-ins.
Pull, record, and promptly dispose of old or low-quality items according to established procedures.
Follow safety, storage, labeling, sanitation, dish and utensil handling, and product-transfer record-keeping procedures.
Carry out established opening and closing procedures.
Attend department meetings and follow department policies and procedures.
Promote workplace safety, report safety concerns, and adhere to safety rules and regulations.
Perform other tasks assigned by Food Services management.