Crop Insurance Senior Adjuster

Sompo International•New York, MD

21h•$65,000 - $77,000•Remote

About The Position

AgriSompo has a unique opportunity for a Crop Insurance Senior Adjuster to join our Great Lakes team, supporting our Multi-Peril Crop Insurance (MPCI), Private Products, and Named Peril claims operations. This position will be based remotely in the NE (New York, Delaware, Pennsylvania, Maryland, or Virginia). The job is primarily responsible for adjusting both Multi-Peril Crop Insurance (MPCI), Private Products and Named Peril claims within a given territory. Servicing customers (both policyholders and agents) is the top priority.

Requirements

High school diploma or equivalent, or equivalent combination of education and experience.
Valid driver’s license and satisfactory driving record.
CAPP certification and applicable State license.
Basic mathematical skills (add, subtract, multiply, divide).
Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization.
Ability to complete documentation requirements.
Ability to utilize analytical thinking; find facts and solve problems.
Ability to remain self-motivated and efficient.
Ability to work both in an office setting and outdoors in a farm environment.
Ability to work well both independently and within a team environment.
Ability to remain focused on exceptional customer service, both internally and externally.
Working knowledge of crop insurance regulations, policies, procedures and best practices.
Works effectively under pressure and able to work within tight deadlines.
Willingness to take initiative and work with minimal supervision.
Strong time management skills with ability to prioritize.

Nice To Haves

Bachelor’s degree in agriculture.
minimum of 2 years as a crop insurance adjuster
2 years’ experience handling crop insurance claims.

Responsibilities

Build and maintain professional relationships with the Area Claim Supervisor (ACS), policyholders, agents, and other adjusters. A strong focus on building and maintaining agency relationships for the region.
Record and transmit loss information to accurately determine potential damages in accordance to established loss adjustment procedures (FCIC, NCIS and Company). Including working controversial and diverse claims that require very experience field claim knowledge.
Complete field inspections, read maps and aerial imagery, measure fields and measure storage bins.
Highly proficient with company software (able to diagnose and provide system support to other field claims staff). Daily monitoring of all company communications (email, Webex, text, etc.).
Follow FCIS, State, and Company rules and regulations, policies, and procedures for MPCI and Private Products.
Work out of a home office.
Complete initial and ongoing training and certifications as required by FCIC and State Regulations.
Explain adjusting procedures and related findings to the policyholder and agent.
Perform fact-finding and investigate crop damage, record information, and transmit information to accurately determine potential indemnities.
Willingness to learn new crops.
Train other field claims staff on claim procedures.
Other duties as assigned.

Benefits

Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
Pharmacy benefits with mail order options
Dental benefits including orthodontia benefits for adults and children
Vision benefits
Health Care & Dependent Care Flexible Spending Accounts
Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
Company-paid Disability benefits with very competitive salary continuation payments
401(k) Retirement Savings Plan with competitive employer contributions
Competitive paid-time-off programs, including company-paid holidays
Competitive Parental Leave Benefits & Adoption Assistance program
Employee Assistance Program
Tax-Free Commuter Benefit
Tuition Reimbursement & Professional Qualification benefits