Crop Insurance Specialist
About The Position
This role involves interacting with customers, maintaining crop insurance information, submitting reports, processing claims, preparing quotes, and communicating with agents and customers. The specialist will also work towards obtaining a Crop Insurance license, stay updated on USDA and federal legislative changes, and ensure customers understand their policies. Additionally, the role includes training new employees, reconciling accounts, and potentially assisting with personal banking services. The position requires strong attention to detail, effective interpersonal and communication skills, and an understanding of farming operations and federal crop insurance programs.
Requirements
- High School Diploma
- 2-5 years previous banking and crop insurance servicing experience preferred
- Strong communication skills, both written and verbal
- Customer service focused
- Resourceful, well organized, and ability to multi-task
- Strong attention to detail
- Strong ethical focus
- Understanding of farming operations, crop cycles & federal crop insurance programs
- Ability to lift and move up to 20 pounds of office supplies and equipment.
- Some bending, turning, and twisting required.
Nice To Haves
- Work towards obtaining Crop Insurance license.
Responsibilities
- Interact with customers in a courteous, professional, and friendly manner.
- Maintain crop insurance information for insured’s APH and perform updates.
- Submit and transmit acreage and production reports via crop insurance software.
- Report crop insurance claims, submit proper documents to claims adjuster and monitor to ensure the claim has been properly paid.
- Prepare quotes for MPCI, Hail, Livestock, and Named Peril policies using AIP systems.
- Communicate with agents and customers to obtain information needed to underwrite risks and address issues.
- Work towards obtaining Crop Insurance license.
- Stay up to date on USDA & Federal legislative changes to insurance requirements through training or continuing education.
- Ensure customers understand their policies, coverage levels & premium rates.
- Help train new employees on crop insurance duties and stay abreast of economic trends.
- Maintain tickler system for renewals, insurance, continuations and addendums.
- Assist in reconciling accounts, collateral safekeeping, processing mail, compiling data for reports, and serve as branch contact person as needed.
- Provide backup support for other areas as needed.
- Adhere to compliance procedures and participate in required training.
- Represents Bank at various civic and community events.
- Other duties as may be assigned including providing personal banking services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
