Crop Insurance Specialist
About The Position
This position is responsible for interacting with customers in a courteous, professional, and friendly manner, maintaining crop insurance information, submitting reports, and handling claims. The specialist will also prepare quotes, communicate with agents and customers, and work towards obtaining a Crop Insurance license. The role requires strong attention to detail, effective interpersonal and communication abilities, and an understanding of farming operations and federal crop insurance programs. The specialist will stay updated on USDA and legislative changes, ensure customers understand their policies, and assist in training new employees. Secondary responsibilities include providing backup support, adhering to compliance procedures, representing the Bank at civic events, and performing other assigned duties.
Requirements
- High School Diploma
- 2-5 years previous banking and crop insurance servicing experience preferred
- Strong communication skills, both written and verbal
- Customer service focused
- Resourceful, well organized, and ability to multi-task
- Strong attention to detail
- Strong ethical focus
- Understanding of farming operations, crop cycles & federal crop insurance programs
Nice To Haves
- Work towards obtaining Crop Insurance license.
Responsibilities
- Interact with customers in a courteous, professional, and friendly manner.
- Maintain crop insurance information for insured’s APH and perform updates.
- Submit and transmit acreage and production reports via crop insurance software.
- Report crop insurance claims, submit proper documents to claims adjuster and monitor to ensure the claim has been properly paid.
- Prepare quotes for MPCI, Hail, Livestock, and Named Peril policies using AIP systems.
- Communicate with agents and customers to obtain information needed to underwrite risks and address issues.
- Work towards obtaining Crop Insurance license.
- Stay up to date on USDA & Federal legislative changes to insurance requirements through training or continuing education.
- Ensure customers understand their policies, coverage levels & premium rates.
- Help train new employees on crop insurance duties and stay abreast of economic trends.
- Maintain tickler system for renewals, insurance, continuations and addendums.
- Assist in reconciling accounts, collateral safekeeping, processing mail, compiling data for reports, and serve as branch contact person as needed.
- Provide backup support for other areas as needed.
- Adhere to compliance procedures and participate in required training.
- Represents Bank at various civic and community events.
- Other duties as may be assigned including providing personal banking services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
