CRM Intern

David Yurman•New York, NY

4d•Hybrid

About The Position

David Yurman is seeking a CRM Intern to support the Marketing and Ecommerce Clienteling teams. The role is part of the company’s paid, nine-week Summer 2027 Internship Program in New York City, running June 7 through August 6, 2027. The intern will gain hands-on experience in client engagement, CRM, and the luxury client experience, with access to mentorship, networking, and industry insights. The position is hybrid, with in-office availability required on Tuesdays or Wednesdays, or as needed based on team needs. Estimated compensation is $25 per hour.

Requirements

Currently enrolled in undergraduate studies in a related field.
Minimum 3.0 overall GPA.
Proficiency in Microsoft Word, PowerPoint, and Excel.
Proactive, eager to learn, and collaborative.
Excellent written and verbal communication skills.
Strong attention to detail.
Ability to manage multiple projects, prioritize time, and communicate timelines to team members.
Strong analytical and creative thinking skills.

Nice To Haves

SQL experience.
Salesforce CDP experience.

Responsibilities

Support the development and execution of Ecommerce Clienteling initiatives focused on personalized client engagement and relationship building.
Assist with client segmentation, audience development, and analysis of purchasing behaviors to identify engagement opportunities.
Support performance reporting and analysis across CRM campaigns and Ecommerce Clienteling initiatives.
Develop presentations, reports, and materials to support CRM and clienteling projects.
Coordinate with Creative and cross-functional teams on client communications, campaigns, and special initiatives.
Assist with research and competitive benchmarking to identify opportunities to enhance the digital client experience.
Support CRM data quality, reporting accuracy, and ad hoc requests.
Assist with client gifting, loyalty initiatives, and other personalized engagement programs.