CRM Intern

David Yurman Enterprises•New York, NY

3d•Hybrid

About The Position

David Yurman is hiring a CRM Intern for its Summer 2027 Internship Program in New York City. This paid, nine-week immersive program is designed for students and emerging professionals interested in the luxury jewelry industry. The intern will support the Marketing and Ecommerce Clienteling teams and gain experience with client engagement, CRM, and the luxury client experience. The program offers hands-on work, mentorship, networking events, and industry insights. The role is hybrid in New York, NY, with in-office availability on Tuesdays or Wednesdays, or as needed based on team needs. Program dates are June 7 through August 6, 2027. Estimated compensation is $25 per hour, with weekly learning, social, and networking events.

Requirements

Currently enrolled in undergraduate studies in a related field.
Minimum 3.0 overall GPA.
Proficient in Microsoft Word, PowerPoint, and Excel.
Proactive, eager to learn, and collaborative.
Excellent written and verbal communication skills.
Strong attention to detail.
Able to juggle multiple projects, prioritize time, and communicate timelines to team members.
Strong analytical and creative thinking skills.

Nice To Haves

SQL experience.
Salesforce CDP experience.

Responsibilities

Support the development and execution of Ecommerce Clienteling initiatives focused on personalized client engagement and relationship building.
Assist with client segmentation, audience development, and analysis of purchasing behaviors to identify engagement opportunities.
Support performance reporting and analysis across CRM campaigns and Ecommerce Clienteling initiatives.
Develop presentations, reports, and materials to support CRM and clienteling projects.
Coordinate with Creative and cross-functional teams on client communications, campaigns, and special initiatives.
Assist with research and competitive benchmarking to identify opportunities to enhance the digital client experience.
Support CRM data quality, reporting accuracy, and ad hoc requests.
Assist with client gifting, loyalty initiatives, and other personalized engagement programs.