CRM Analyst - Digital Learning - UTK

University of Tennessee•Knoxville, TN

2d•$80,000 - $90,000•Onsite

About The Position

The CRM Analyst designs, builds, and maintains data for automated, student-focused communications in Technosolutions Slate as well as provides back up administration support for the platform. This role owns the flow, quality, and application of student data that powers every communication touchpoint. The incumbent designs and optimizes source formats and automated imports/exports, builds highly targeted populations with configurable joins, helps governs preference and consent data, and assists with maintaining the overall underlying online student data model built in Slate. Position supports data quality efforts including basic query / reporting functions and serves as a secondary administrator for the overall platform.

Requirements

Design, build, and maintain data for automated communications.
Provide administration support for a CRM platform.
Manage the flow, quality, and application of student data.
Design and optimize source formats and automated imports/exports.
Build targeted populations with configurable joins.
Govern preference and consent data.
Maintain online student data models.
Support data quality efforts.
Perform basic query and reporting functions.
Serve as a secondary administrator for a platform.

Responsibilities

Designs, builds, and maintains data for automated, student-focused communications in Technosolutions Slate.
Provides back up administration support for the platform.
Owns the flow, quality, and application of student data that powers every communication touchpoint.
Designs and optimizes source formats and automated imports/exports.
Builds highly targeted populations with configurable joins.
Governs preference and consent data.
Assists with maintaining the overall underlying online student data model built in Slate.
Supports data quality efforts including basic query / reporting functions.
Serves as a secondary administrator for the overall platform.