Critical Systems Technician II, Connected
About The Position
The Critical Systems Technician II is responsible for startup, certification, preventive maintenance, and scheduled maintenance of battery systems associated with Uninterruptible Power Supply (UPS) systems. The role assists with battery replacements and installations, battery maintenance, warehouse tasks, and work across other service divisions as needed. The technician follows operational, maintenance, and emergency methods of procedure, adheres to critical-facility safety and work rules, and maintains clean job sites. The position requires approximately 30% or more travel and regular, reliable attendance. The employee must be a U.S. citizen; the ability to obtain a security clearance is preferred. There are no supervisory responsibilities.
Requirements
- High school diploma.
- U.S. citizenship.
- Clean driving record.
- Ability to operate department equipment safely.
- Elementary fixing and repair techniques under directed supervision.
- Knowledge of, or ability to learn, basic AC/DC theory, electronic components, and electronic circuitry.
- Complete training in using a digital multimeter for AC and DC diagnostic measurements.
- Complete training in using an amp clamp and flexible CT for DC and AC measurements.
- Complete training in using an Alber Cellcorder as a battery testing and maintenance tool for various battery designs and chemistries.
- Demonstrate understanding of the proper use of isolation devices to control available voltage potentials.
- Demonstrate understanding of when and how to use an arc-flash suit and PPE.
- Demonstrate competency in connecting series, parallel, and series-parallel battery strings.
- Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
- Proficient knowledge of Microsoft Office, including Word and Excel.
- OSHA 10-hour certification.
- NFPA-70E safety training.
- Ability to travel approximately 30% or more.
- Ability to lift and carry 50–70 pounds and occasionally lift and move up to 100 pounds.
Nice To Haves
- Ability to obtain a security clearance.
Responsibilities
- Assist with battery replacements and new installations.
- Assist with preventive maintenance of batteries while minimizing disruption to customers.
- Assist in the warehouse when needed.
- Interact effectively with internal and external customers.
- Follow operational, maintenance, and emergency methods of procedure (MOPs).
- Adhere strictly to critical facility work rules and safety procedures.
- Use hand and general maintenance tools and equipment.
- Keep job sites clean during replacements, installations, and maintenance.
- Assist with work in other service divisions, including Switch Gear, Operations, and HVAC, as needed.
- Work from schematic diagrams, sketches, and verbal instructions.
- Learn to disconnect and connect sealed batteries in cabinets and open racks.
- Learn to build flooded-cell battery racks and spill containment systems.
- Learn to install flooded-cell batteries on rack systems in customers’ critical spaces.
- Learn to enter pre-installation test readings into the reporting format using a laptop computer.
- Learn to collect preventive-maintenance service data and import it into files for reporting.
- Gain experience performing preventive maintenance, troubleshooting, routine and emergency maintenance, and repairs on DC battery systems with minimal direct supervision.
- Maintain regular and reliable attendance.
- Perform other duties as assigned by Services Management.
Benefits
- Medical, dental, and vision insurance.
- Flexible spending account options.
- 401(k) plan.
- Employer-paid life and disability insurance.
- Paid time off.
- Employee referral program.
- Employee assistance program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
