Critical Systems Technician III, Switchgear

CPG Beyond•Dallas, TX

2d•$48 - $71

About The Position

The Critical Systems Technician III, Switchgear serves as a technician for CPG mission-critical electrical services and maintenance under contract, monitoring compliance with contractual commitments. The role provides technical leadership and knowledge related to installation, service, testing, commissioning, maintenance, and operation of mission-critical data center electrical equipment. The position is based in Dallas, Texas, and requires approximately 50% travel.

Requirements

High school diploma or equivalent is preferred.
An associate or bachelor's degree in electronics, electrical theory, or a similar discipline is highly desirable; equivalent work experience may be considered.
Two to five years of mission-critical electrical systems experience is required.
Three to five years of field repair or customer service experience with UPS, electrical, electromechanical, or electronics-related equipment, or three to five years of mission-critical-specific product experience, is required.
Experience with electrical power distribution equipment, including UPS, switchgear, batteries, monitoring equipment, and generators.
Understanding of NETA standards, IEEE specifications, and NEMA specifications as they pertain to low- and medium-voltage switchgear.
Technical understanding and practical application of switchgear, protective relaying, and switchgear controls, including operation, maintenance, and testing.
Firsthand experience with low- and medium-voltage switchgear, including disassembly, component inspection and repair, reassembly, and testing.
Ability to read and understand one-line diagrams, blueprints, schematics, and construction drawings.
Must be a U.S. citizen.
Technical writing skills, including use of Word, Excel, and MS Project.
Familiarity with specialized testing equipment and reporting software.
Must hold a current NETA/NICET Level II or above.
Must have NFPA 70E low-voltage and high-voltage qualifications.
Must successfully complete a pre-employment background check, drug screening, and motor vehicle record review. For positions requiring driving, the MVR must meet company and insurance carrier standards.

Nice To Haves

NETA or NICET Level 1–4 Electrical Power Testing Certifications are preferred.
Ability to obtain a security clearance is preferred.

Responsibilities

Review technical specifications with sales team members and project managers to identify the field operations scope defined in CPG bid packages.
Interface with the services team to ensure specification compliance.
Provide job-specific technical support.
Interface with the factory to resolve site-related technical issues.
Perform quality assurance and quality control of power distribution equipment.
Create Critical Power System MOPs, SOPs, and EOPs.
Perform preventive maintenance on contracted gear and other components.
Install and service power distribution equipment.
Troubleshoot distribution and transmission controls.
Perform functional testing of low-, medium-, and high-voltage switchgear, relay panels, transformers, ATS, and circuit breakers.
Examine relay settings and logic equations to confirm system operation in accordance with design.
Provide regular status reports to the responsible CPG Project Manager and Director, Service Operations.
Provide feedback to the responsible CPG Project Manager to support problem resolution.
Troubleshoot and resolve technical problems in the field.
Provide site testing reports and inspection sheets required by project specifications.
Participate in specialized system commissioning and testing.
Conduct site visits during regional travel as directed by management.
Respond to service calls as required.
Perform other duties as assigned by Services Management.