Critical Maintenance Technician

EverOn Data Center Services•Marble, NC

About The Position

The Critical Maintenance Technician (CMT) responds to and resolves facilities building maintenance requests, including plumbing, mechanical, heating, air-conditioning (HVAC), and general maintenance to support site needs. The role also escorts contractors providing services in the building and data center when requested. The technician handles maintenance requests and records work through the appropriate system, inspects building structures and systems, performs minor electrical and plumbing maintenance, and conducts preventative maintenance on building equipment. The position supports maintenance procedures, inventory and project coordination, maintains building records, completes facility rounds, and ensures contractors follow critical facility work rules. The employee must follow company policies and applicable safety laws and may be assigned other duties consistent with the role.

Requirements

  • Two years of working experience in facility maintenance.
  • Basic understanding of electrical, plumbing, and carpentry.
  • Ability to stand, walk, sit, climb, and balance.
  • Ability to stoop, kneel, crouch, and crawl using both arms and legs.
  • Ability to reach with both hands and arms; grasp, push, and pull objects.
  • Ability to smell, talk, and hear.
  • Ability to use hands and arms to reach, handle, feel, and type.
  • Ability to see at close and distance ranges and correctly distinguish colors.
  • Ability to work inside and outside.

Nice To Haves

  • High school degree or GED.
  • Electrical or mechanical licensure.

Responsibilities

  • Respond to mechanical, electrical, and plumbing calls from customers, contractors, and management; resolve issues promptly and communicate ongoing or severe issues through the appropriate chain of command.
  • Record maintenance tasks in the appropriate system and resolve tickets when work is complete.
  • Inspect interior and exterior building structures and systems to identify malfunctions and needed repairs, documenting notes and recommendations for management.
  • Perform minor electrical maintenance, including repair or replacement of fixtures and components, using appropriate tools.
  • Perform minor plumbing maintenance, including repairing leaks, unclogging drains, trenching and laying lines, and replacing drain hoses.
  • Perform preventative maintenance on building electrical, mechanical, and plumbing equipment supporting office space.
  • Assist with developing, revising, and executing preventative maintenance procedures and conduct quality control reviews.
  • Order parts as needed and maintain required documents and inventory records.
  • Assist with planning and coordinating large-scale projects needed to address building issues.
  • Maintain accurate building data, including rounds, preventative maintenance work orders, and change management records.
  • Manage assigned workflow tasks to provide timely turnaround.
  • Escort and work effectively with outside contractors and ensure they follow critical facility work rules.
  • Complete facility rounds at the beginning of each shift to check building and grounds upkeep.
  • Follow T5 data center corporate policies and procedures and comply with federal, state, and local safety laws.
  • Complete other duties consistent with the role as assigned by EverOn management.
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