Critical Facility Technician
About The Position
Critical Facilities Technicians support the day-to-day operation and maintenance of critical infrastructure systems in a mission-critical data center. Working under the direct supervision of client facilities engineering staff, the technician assists with inspections, documentation, troubleshooting support, basic preventive maintenance inspections, and compliance tasks across electrical, mechanical, and building systems. The role also involves basic facility maintenance, including painting, drywall work, cleaning, changing light bulbs, and responding to plumbing issues. The position provides hands-on support to engineers, helps develop foundational knowledge of mechanical, electrical, and building systems, and supports preventive and corrective maintenance across disciplines, with an emphasis on HVAC. The technician is expected to learn and follow safety, compliance, and operational procedures.
Requirements
- High school diploma or equivalent.
- 0–2 years of experience in facility support, maintenance, or technical environments.
- OSHA 10 (General Industry).
- CPR/First Aid.
Nice To Haves
- EPA 608 certification if assisting with HVAC tasks; optional.
- Internship or apprenticeship experience in related fields.
Responsibilities
- Assist senior staff in monitoring and recording data from Building Management Systems (BMS), Electrical Monitoring Systems (EMS), and other dashboards.
- Perform daily data center rounds to visually inspect equipment and environments.
- Promptly report abnormalities to Level 2 or 3 personnel.
- Prepare tools, supplies, and materials for scheduled work.
- Assist site teams with projects, including building server rack frames, tables, and carts; inventory tracking; project scope walks; cabling; and organizing materials.
- Support routine maintenance tasks under direct supervision, such as filter replacement, visual inspections, and equipment cleaning.
- Escort vendors and monitor work as directed by senior technicians.
- Track and log maintenance activities using CMMS or internal systems.
- Respond to alerts and alarms by notifying appropriate personnel.
- Gather basic information and assist during troubleshooting or remediation.
- Participate in after-action documentation and learning sessions.
- Complete inspection checklists, shift handover notes, and equipment logs.
- Assist with updating as-built documents, asset inventory, and maintenance records.
- Help prepare materials for compliance audits and internal reviews.
- Close out assigned projects and provide completion details to the facilities team.
- Follow safety policies and wear assigned PPE.
- Participate in mandatory safety drills and training.
- Identify and report unsafe conditions or policy violations to senior staff.
- Support electrical, mechanical, and IT infrastructure teams as needed.
- Attend team meetings and participate in training programs.
- Shadow experienced technicians and seek mentorship to build technical skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
