Critical Maintenance Technician

EverOn Data Center Services•Frederick, MD

About The Position

The Critical Maintenance Technician (CMT) responds to and resolves facilities building maintenance requests, including plumbing, mechanical, heating, air-conditioning (HVAC), and general maintenance needed to support the site. The role also escorts contractors providing services in the building and data center when requested. The technician handles maintenance requests and preventive maintenance, maintains work-order and building records, supports inventory and project coordination, and ensures contractors follow critical-facility work rules. The position requires adherence to company procedures and applicable safety laws. Physical duties include standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, grasping, pushing, pulling, and using hands and arms to handle, feel, and type. The role involves working indoors and outdoors and requires the ability to smell, talk, hear, see at close and distance ranges, and distinguish colors.

Requirements

  • Two years of working experience in facility maintenance.
  • Basic understanding of electrical, plumbing, and carpentry.
  • Ability to meet the described physical demands, including working indoors and outdoors.

Nice To Haves

  • High school degree or GED.
  • Electrical or mechanical licensure.

Responsibilities

  • Respond to mechanical, electrical, and plumbing calls from customers, contractors, and management; promptly address issues and communicate ongoing or severe issues through the appropriate chain of command.
  • Record maintenance tasks in the appropriate system and resolve work tickets when work is complete.
  • Inspect interior and exterior building structures to assess system functionality, detect malfunctions and needed repairs, and provide notes and recommendations to management.
  • Perform minor electrical maintenance, including repairing or replacing fixtures, lighting components, ballasts, sockets, fuses, minor appliances, and cords using appropriate tools.
  • Perform minor plumbing maintenance, including repairing leaks, unclogging drains, trenching and laying new lines, and replacing drain hoses.
  • Perform preventive maintenance on building electrical, mechanical, and plumbing equipment supporting office space.
  • Assist in developing, revising, and executing preventive maintenance procedures and conduct quality-control reviews for accuracy, clarity, and continual improvement.
  • Order parts as needed and maintain required documents and inventory records.
  • Assist with planning and coordinating large-scale projects addressing building issues.
  • Maintain accurate building data, including rounds, preventive-maintenance work orders, and change management records.
  • Manage assigned workflow tasks to provide timely turnaround.
  • Escort and work effectively with outside contractors and ensure they follow critical-facility work rules.
  • Complete facility rounds at the beginning of each shift to check building and grounds upkeep.
  • Follow T5 data center corporate policies and procedures.
  • Adhere to federal, state, and local safety laws.
  • Perform other duties consistent with the role as assigned by EverOn management.
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