Critical Maintenance Technician
About The Position
The Critical Maintenance Technician (CMT) responds to and resolves facilities building maintenance requests, including plumbing, mechanical, heating, air-conditioning (HVAC), and general maintenance tasks needed to support the site. The technician also escorts contractors providing services in the building and data center when requested. The role supports building office-space equipment and facilities through corrective and preventive maintenance, facility rounds, work-order documentation, inventory records, and coordination of larger projects. The technician works with customers, contractors, management, and outside service providers while following facility work rules, company procedures, and applicable safety laws.
Requirements
- Two years of working experience in facility maintenance.
- Basic understanding of electrical, plumbing, and carpentry.
- Ability to stand, walk, sit, climb, and balance.
- Ability to stoop, kneel, crouch, and crawl using both arms and legs.
- Ability to reach with both hands and arms; grasp, push, and pull objects.
- Ability to smell, talk, and hear.
- Ability to use hands and arms to reach, handle, feel, and type.
- Ability to see at close and distance ranges and correctly distinguish color.
- Ability to work inside and outside.
Nice To Haves
- High school degree or GED.
- Electrical or mechanical licensure.
Responsibilities
- Answer and respond to mechanical, electrical, and plumbing-related calls from customers, contractors, and management; address issues promptly and communicate ongoing or severe issues through the appropriate chain of command.
- Record maintenance tasks in the appropriate system and resolve tickets when work is complete.
- Inspect interior and exterior building structures to assess functional systems, detect malfunctions, and identify needed repairs; make notes and recommendations to management.
- Perform minor electrical maintenance, including replacing or repairing fixtures and related items using appropriate hand, power, and specialty tools.
- Perform minor plumbing maintenance, including repairing leaks, unclogging drains, trenching and laying new lines, and replacing drain hoses on washers and similar devices.
- Perform preventive maintenance on building electrical, mechanical, and plumbing equipment supporting office space.
- Assist with developing, revising, and executing preventive maintenance procedures, and conduct quality-control reviews for accuracy, clarity, and continual improvement.
- Order parts as needed and maintain required inventory documents and records.
- Assist with planning and coordinating large-scale projects required to address building issues.
- Maintain accurate building data, including rounds, preventive-maintenance work orders, and change management records.
- Manage assigned workflow tasks to provide timely turnaround.
- Escort and work effectively with outside contractors, ensuring they follow critical-facility work rules.
- Complete facility rounds at the beginning of each shift to check building and grounds upkeep.
- Follow T5 data center corporate policies and procedures.
- Adhere to federal, state, and local safety laws.
- Complete other duties consistent with the role as assigned by EverOn management.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
