Critical Facilities Technician

EverOn Data Center Services•Minneapolis, MN

About The Position

The Critical Facilities Technician (CFT) is responsible for operating and maintaining critical and non-critical infrastructure, equipment, and systems at a data center. The role supports safe, reliable operations and continual improvement in accordance with company standards and industry best practices. The technician is expected to pursue ongoing learning and development. Level I training must be completed within 30 days of employment and Level II within 60 days; until both are complete, the employee may not work a shift alone without a resource who has completed both levels. The position supports 24/7 data center operations, including shift flexibility and on-call emergency support as required. The technician works with other CFTs, facility staff, contractors, and management to maintain availability, address issues, support installations, and assist with facility operations, construction, and commissioning.

Requirements

  • High school degree.
  • At least 5 years of experience in mission-critical environments.
  • Complete Level I training within 30 days of employment and Level II training within 60 days of employment.
  • Ability to meet the stated physical demands, including lifting a minimum of 60 lbs.
  • Ability to work inside and outside.
  • Flexibility to work shifts supporting 24/7 operations and cover other shifts; on-call emergency support is required as needed.

Nice To Haves

  • Prior military or technical school training.
  • Electrical or mechanical license.

Responsibilities

  • Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
  • Work with a team of CFTs to support 100% uptime while minimizing risks.
  • Monitor power, cooling capacity, and environmental conditions in the data halls.
  • Use a Computerized Maintenance Management System (CMMS) to manage planned and unplanned data center work.
  • Perform preventive maintenance on electrical and mechanical equipment.
  • Assist with developing, revising, and executing operating procedures and preventive maintenance inspections, and perform quality-control reviews.
  • Assist with developing data center standards and policies when necessary.
  • Resolve electrical and mechanical issues promptly, minimize risk, and communicate issues through the appropriate chain of command.
  • Respond to emergencies and critical issues, independently or as part of a team, to support recovery.
  • Troubleshoot and document technical issues, escalate as appropriate, and ensure resolution.
  • Assist with planning corrective work.
  • Assist with or complete physical and logical installations of EVERON services.
  • Maintain accurate facility data, including rounds, preventive-maintenance work orders, and change management records.
  • Adhere to change-control activities and manage assigned workflow tasks for timely turnaround.
  • Escort and work effectively with outside contractors and ensure they follow critical-facility work rules.
  • Complete facility rounds at the beginning of each shift to check the data center and grounds.
  • Follow EVERON data center corporate policies and procedures and participate regularly in facility training programs.
  • Assist with facility operations as required.
  • Participate in construction and commissioning as directed by the CFM.
  • Work shifts supporting 24/7 data center operations and be flexible to cover other shifts.
  • Provide on-call emergency support as required.
  • Adhere to federal and local safety laws.
  • Complete other duties consistent with the role as assigned by EVERONFM management.
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