Critical Facilities Technician
About The Position
The Critical Facilities Technician (CFT) is responsible for data center operations involving critical and non-critical infrastructure, equipment, and systems. The role requires a strong commitment to safety and reliability and supports continual improvement in operational excellence by following company standards and industry best practices. The CFT is expected to pursue ongoing learning and development. Employees who do not complete Level I training within 30 days of employment and Level II training within 60 days may not work a shift alone unless accompanied by a resource who has completed both levels. The position supports 24/7 data center operations, including shift flexibility and on-call emergency support as required. It may also involve facility training, construction and commissioning activities, and other duties assigned by T5FM management.
Requirements
- High school degree.
- At least 5 years of experience in mission-critical environments.
- Complete Level I training within 30 days of employment and Level II training within 60 days of employment.
Nice To Haves
- Prior military or technical school training.
- Electrical or mechanical license.
Responsibilities
- Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
- Work with a team of CFTs to deliver total availability while minimizing risks.
- Monitor power, cooling capacity, and environmental conditions within data halls.
- Use a Computerized Maintenance Management System (CMMS) to manage planned and unplanned data center work.
- Perform preventive maintenance on data center electrical and mechanical equipment.
- Assist with developing, revising, and executing operating procedures and preventive maintenance inspections, and conduct quality control reviews.
- Assist with developing data center standards and policies as needed.
- Resolve electrical and mechanical issues quickly while minimizing risk and communicating them to the appropriate chain of command.
- Respond to emergencies and critical issues, working independently or as part of a team toward recovery.
- Troubleshoot and document technical issues, escalate them as appropriate, and ensure resolution.
- Assist with planning corrective work.
- Assist with or complete physical and logical installations of T5 services.
- Maintain accurate facility data, including rounds, preventive maintenance work orders, and change management records.
- Follow change control activities strictly.
- Manage assigned workflow tasks to provide timely turnaround.
- Escort and work effectively with outside contractors and ensure they follow critical facility work rules.
- Complete facility rounds at the beginning of each shift to check the data center and grounds.
- Follow T5 data center corporate policies and procedures.
- Participate regularly in facility training programs.
- Assist in facility operations as required.
- Participate in construction and commissioning as directed by the CFM.
- Work shifts supporting 24/7 data center operations and flexibly cover other shifts.
- Provide on-call emergency support as required.
- Adhere to federal and local safety laws.
- Perform other duties consistent with the role as assigned by T5FM management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
