Critical Facilities Technician

EverOn Data Center Services•Cheyenne, WY

136d

About The Position

The Critical Facilities Technician (CFT) is responsible for operating and maintaining critical and non-critical data center infrastructure, equipment, and systems. The role supports safety, reliability, and continual operational improvement by following company standards and industry best practices. The technician is expected to pursue ongoing learning and development. Level I training must be completed within 30 days of employment and Level II within 60 days; until both are completed, the employee may not work a shift alone without a resource who has completed both levels. The position supports 24/7 data center operations, including shift work, flexibility to cover other shifts, and on-call emergency support as required. The technician may work independently or as part of a team to respond to emergencies and restore operations, and may participate in construction and commissioning as directed by the CFM.

Requirements

High school degree.
At least 5 years of experience in mission-critical environments.
Complete Level I training within 30 days of employment and Level II training within 60 days of employment.
Ability to work shifts supporting 24/7 data center operations and provide on-call emergency support as required.
Ability to stand, walk, sit, climb, and balance; stoop, kneel, crouch, and crawl using both arms and legs; lift at least 60 pounds; reach, grasp, push, and pull; smell, talk, and hear; use hands and arms to handle, feel, and type; see at close and distance ranges and distinguish colors; and work indoors and outdoors.

Nice To Haves

Prior military or technical school training.
Electrical or mechanical license.

Responsibilities

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
Work with a team of CFTs to support total availability while minimizing risk.
Monitor power, cooling capacity, and environmental conditions in data halls.
Use a Computerized Maintenance Management System (CMMS) to manage planned and unplanned data center work.
Perform preventive maintenance on electrical and mechanical equipment.
Assist with developing, revising, and executing operating procedures and preventive maintenance inspections, and conduct quality control reviews.
Assist with developing data center standards and policies when necessary.
Resolve electrical and mechanical issues promptly, minimize risk, and communicate issues through the appropriate chain of command.
Respond to emergencies and critical issues and work independently or as part of a team toward recovery.
Troubleshoot and document technical issues, escalate as appropriate, and ensure resolution.
Assist with planning corrective work.
Assist with or complete physical and logical installations of T5 services.
Maintain accurate facility data, including rounds, preventive maintenance work orders, and change management records.
Follow change-control activities and manage assigned workflow tasks to provide timely turnaround.
Escort outside contractors and ensure they follow critical facility work rules.
Complete facility rounds at the beginning of each shift to check the data center and grounds.
Follow T5 data center policies and procedures and participate regularly in facility training programs.
Assist with facility operations as required.
Participate in construction and commissioning as directed by the CFM.
Work shifts supporting 24/7 operations, remain flexible to cover other shifts, and provide on-call emergency support as required.
Follow federal and local safety laws.
Perform other duties consistent with the role as assigned by T5FM management.