Critical Facilities Technician

EverOn Data Center Services•Denton, TX

84d

About The Position

The Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. The role requires an unwavering commitment to safety and reliability, adherence to company standards and industry best practices, and a focus on continual operational improvement and ongoing learning. Employees must complete Level I training within 30 days of employment and Level II training within 60 days; until both are completed, they may not work a shift alone without a resource who has completed both levels. The position supports 24/7 data center operations, including shift coverage and on-call emergency support as required. The technician may work independently or as part of a team depending on staffing and circumstances, and may participate in construction and commissioning as directed by the CFM.

Requirements

High school degree.
At least 5 years of experience in mission-critical environments.
Ability to complete Level I training within 30 days of employment and Level II training within 60 days.
Ability to work shifts supporting 24/7 operations, cover other shifts as needed, and provide on-call emergency support as required.
Ability to meet the physical demands of the job, including standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, lifting at least 60 pounds, reaching, grasping, pushing, pulling, and using hands and arms to handle, feel, and type.
Ability to smell, talk, and hear; see at close and distance ranges; and correctly distinguish colors.
Ability to work indoors and outdoors.

Nice To Haves

Prior military or technical school training.
Electrical or mechanical license.

Responsibilities

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
Work with a team of CFTs to provide total availability while minimizing risks.
Monitor power, cooling capacity, and environmental conditions in data halls.
Use a Computerized Maintenance Management System (CMMS) to manage planned and unplanned data center work.
Perform preventive maintenance on electrical and mechanical equipment.
Assist with developing, revising, and executing operating procedures and preventive maintenance inspections, and conduct quality-control reviews.
Assist with developing data center standards and policies.
Resolve electrical and mechanical issues promptly while minimizing risk and communicating them through the appropriate chain of command.
Respond to emergencies and critical issues and work independently or as part of a team toward recovery.
Troubleshoot and document technical issues, escalate them as appropriate, and ensure they are resolved.
Assist with planning corrective work.
Assist with or complete physical and logical installations of EverOn services.
Maintain accurate facility data, including rounds, preventive-maintenance work orders, and change-management records.
Follow change-control activities and manage assigned workflow tasks in a timely manner.
Escort contractors and ensure they follow critical-facility work rules.
Complete facility rounds at the beginning of each shift to check data center and grounds upkeep.
Follow T5 data center corporate policies and procedures.
Participate regularly in facility training programs.
Assist with facility operations as required.
Participate in construction and commissioning as directed by the CFM.
Work shifts supporting 24/7 data center operations and maintain flexibility to cover other shifts.
Provide on-call emergency support as required.
Adhere to federal and local safety laws.
Perform other duties consistent with the role as assigned by EverOn management.