Critical Facilities Technician

EverOn Data Center Services•Bowling Green, OH

35d

About The Position

The Critical Facilities Technician (CFT) is responsible for operating and maintaining critical and non-critical data center infrastructure, equipment, and systems. The role supports safe, reliable operations and continual improvement through adherence to company standards and industry best practices, while maintaining a commitment to ongoing learning and development. Employees must complete Level I training within 30 days of employment and Level II training within 60 days; until both are completed, they may not work a shift alone without a resource who has completed both levels. The position supports continuous data center operations, including monitoring infrastructure and environmental conditions, preventive maintenance, incident response, documentation, change control, contractor oversight, and participation in construction and commissioning. Work shifts support 24/7 operations, with flexibility to cover other shifts and provide on-call emergency support as required.

Requirements

High school degree.
1–3+ years of experience in mission-critical environments.
Ability to complete Level I training within 30 days of employment and Level II training within 60 days of employment.
Ability to work shifts supporting 24/7 data center operations, flex hours to cover other shifts, and provide on-call emergency support as required.
Ability to stand, walk, sit, climb, and balance.
Ability to stoop, kneel, crouch, and crawl using both arms and legs.
Ability to pick up a minimum of 60 pounds.
Ability to reach with both hands and arms; grasp, push, and pull objects; and use hands and arms to reach, handle, feel, and type.
Ability to smell, talk, and hear.
Ability to see at close and distance ranges and correctly distinguish colors.
Ability to work inside and outside.

Nice To Haves

Prior military or technical school training.
Electrical or mechanical license.

Responsibilities

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
Work with a team of Critical Facilities Technicians to deliver total availability while minimizing risks.
Monitor power, cooling capacity, and environmental conditions within the data halls.
Use a Computerized Maintenance Management System (CMMS) to manage planned and unplanned data center work.
Perform preventive maintenance on data center electrical and mechanical equipment.
Assist with developing, revising, and executing operating procedures and preventive maintenance inspections, and conduct quality control reviews.
Assist with developing data center standards and policies when necessary.
Resolve electrical and mechanical issues promptly, minimize risk, and communicate issues to the appropriate chain of command.
Respond to emergencies and critical issues, working independently or as part of a team toward recovery.
Troubleshoot and document technical issues, escalate them as appropriate, and ensure resolution.
Assist with planning corrective work.
Assist with or complete physical and logical installations of T5 services.
Maintain accurate facility data, including rounds, preventive maintenance work orders, and change management records.
Adhere strictly to change control activities.
Manage assigned workflow tasks to provide timely turnaround.
Escort outside contractors and ensure they follow critical facility work rules.
Complete facility rounds at the beginning of each shift to check the data center and grounds.
Follow T5 data center corporate policies and procedures.
Participate regularly in facility training programs.
Assist in facility operations as required.
Participate in construction and commissioning as directed by the CFM.
Work shifts supporting 24/7 data center operations and flex hours to cover other shifts.
Provide on-call emergency support as required.
Adhere to federal and local safety laws.
Complete other duties consistent with the role as assigned by T5FM management.