Critical Facilities Technician

EverOn Data Center Services•Northlake, IL

173d•$84,000 - $92,000

About The Position

The Critical Facilities Technician (CFT) is responsible for all aspects of data center operations related to critical and non-critical infrastructure, equipment, and systems. The role requires an unwavering commitment to safety and reliability, adherence to company standards and industry best practices, and a focus on continual improvement and ongoing learning and development. Level I training must be completed within 30 days of employment and Level II training within 60 days; until both are complete, the employee may not work a shift alone without a resource who has completed both levels. The position supports 24/7 data center operations, including shift work, flexibility to cover other shifts, and on-call emergency support as required. The role may also support facility operations, construction, and commissioning as directed by the CFM. Compensation is $84,000–$92,000, with bonus eligibility and medical, dental, vision, 401(k) with match, PTO, and paid holidays.

Requirements

High school degree.
At least 5 years of experience in mission-critical environments.
Complete Level I training within 30 days of employment and Level II training within 60 days of employment.
Ability to work shifts supporting 24/7 data center operations, cover other shifts as needed, and provide on-call emergency support as required.
Meet the stated physical requirements, including lifting at least 60 pounds and working inside and outside.

Nice To Haves

Prior military or technical school training.
Electrical or mechanical license.

Responsibilities

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems.
Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks.
Monitor power, cooling capacity, and environmental conditions within the data halls.
Use a Computerized Maintenance Management System (CMMS) to manage planned and unplanned data center work.
Perform preventive maintenance on data center electrical and mechanical equipment.
Assist with developing, revising, and executing approximately 200 operating procedures and preventive maintenance inspections; perform quality-control reviews for accuracy, clarity, and continual improvement.
Assist with developing data center standards and policies when necessary.
Resolve electrical and mechanical issues quickly while minimizing risk and communicating issues to the appropriate chain of command.
Respond to emergencies and critical issues, working independently or as part of a team according to staffing and situation to achieve complete recovery.
Troubleshoot and document technical issues, escalate as appropriate, and ensure resolution.
Assist with planning corrective issues.
Assist with or complete physical and logical installations of EverOn services.
Maintain accurate facility data, including rounds, preventive-maintenance work orders, and change management records.
Maintain strict adherence to change-control activities.
Manage assigned workflow tasks to provide timely turnaround.
Escort and work effectively with outside contractors, ensuring they follow critical-facility work rules.
Complete facility rounds at the beginning of each shift to check data center and grounds upkeep.
Follow EverOn data center corporate policies and procedures.
Participate regularly in facility training programs.
Assist in facility operations as required.
Participate in construction and commissioning as directed by the CFM.
Work shifts supporting 24/7 data center operations and be flexible to cover other shifts.
Provide on-call emergency support as required.
Adhere to federal and local safety laws.
Complete other duties consistent with the role as assigned by EverOn management.