Critical Facilities Engineer, NA

Vantage Data Centers•San Antonio, TX

5d•Onsite

About The Position

The Critical Facilities Engineer is an onsite member of Vantage’s Site Operations team in San Antonio, Texas. The team is responsible for the health and performance of data center mechanical and electrical systems, building maintenance, and customer installations. Critical Facility Engineers work onsite across shifts to help protect uptime and provide direct service to customers. The department uses a computerized maintenance management system to plan and track preventive and corrective maintenance, and team members perform much of the work themselves rather than relying on vendors. The engineer works with electrical- and mechanical-focused colleagues to maintain and repair data center infrastructure, including systems such as UPSs, PDUs, diesel generators, ATS equipment, building controls, chillers, and CRAH units. The role focuses on keeping facilities at a high standard and maintaining uninterrupted customer service. It requires hands-on technical work, coordination with maintenance vendors, preparation of operating procedures, and attention to safety, reliability, and service quality. The position is onsite, with travel expected to be less than 5%, occasionally for training.

Requirements

At least 3 years of hands-on experience maintaining and repairing industrial electrical and mechanical systems in mission-critical facilities; 5 or more years is preferred.
Experience with emergency generators, fuel delivery systems, parallel switchgear, medium- and low-voltage switchgear and controls, critical and essential PDUs, UPS, HVAC, air handling units, computer-grade cooling systems, and building monitoring and control systems.
Knowledge of operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems, and building management or automation equipment.
Ability to read commercial building blueprints and understand electrical single-line diagrams and schematics.
Knowledge of commonly used mechanical and electrical concepts, practices, and procedures needed to operate data centers.
Technical writing skills and experience creating, coordinating, updating, or modifying MOPs, SOPs, and EOPs for critical facilities equipment, including supporting new systems and researching technical requirements.
Reliable transportation to report to work for shifts or emergencies.
Successful completion of a background check.

Nice To Haves

Five or more years of hands-on experience with relevant industrial electrical and mechanical systems.
Work experience in the electrical or mechanical field.
Strong technical skills or training, with the intent to obtain a license within a reasonable time.
Experience with or ability to complete formal training in a specialty area, such as UPS maintenance.

Responsibilities

Work independently and as part of a team under limited supervision.
Manage multiple one-time and ongoing projects.
Respond to safety and emergency situations and maintain a safe and secure work environment.
Organize workflow and adapt priorities as the work environment changes.
Operate, maintain, and repair critical data center systems, including UPS, PDU, diesel generators, ATS equipment, building controls, chillers, and CRAH equipment.
Develop reliability reports to support availability and capacity targets and 100% uptime.
Coordinate and oversee maintenance vendors to protect personnel safety and critical equipment and maintain power to the critical load.
Create and maintain Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Operating Procedure (EOP) documentation for maintenance activities.
Perform additional duties as assigned by management.