Critical Facilities Engineer, NA

Vantage Data Centers•Phoenix, AZ

3d•Onsite

About The Position

The Critical Facilities Engineer works onsite at Vantage’s data center facility in Phoenix, Arizona, as part of the Site Operations Department. The role helps maintain the health, reliability, and performance of the facility’s mechanical and electrical infrastructure and customer installations. Working independently and with a team of electrical- and mechanical-focused engineers, the engineer performs maintenance and repairs on critical systems while protecting uptime and providing high-quality customer service. The engineer operates, maintains, and repairs systems such as UPSs, PDUs, diesel generators, ATS equipment, building controls, chillers, CRAH units, electrical distribution equipment, HVAC systems, and related infrastructure. The role also develops reliability reports, coordinates maintenance vendors, and creates and updates procedures for maintenance and emergency operations. Work takes place in a high-stress, fast-paced environment with changing priorities. The position follows a 4x10 schedule, with assigned front-half or back-half work weeks and day, swing, or graveyard shifts. Work outside normal business hours, weekends, holidays, and on-call support may be required. Travel is expected to be less than 5%, occasionally for training.

Requirements

At least 1 year of hands-on experience maintaining and repairing industrial electrical and mechanical systems in mission-critical facilities; 3 or more years is preferred.
Experience with systems such as emergency generators and fuel delivery systems, parallel switchgear, medium- and low-voltage switchgear and controls, critical and essential PDUs, UPSs, HVAC, air-handling units, computer-grade cooling systems, and building monitoring or control systems.
Knowledge of operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems, and building management or automation equipment.
Ability to read commercial building blueprints and understand electrical single-line diagrams and schematics.
Knowledge of commonly used concepts, practices, and procedures related to the mechanical and electrical systems needed to operate data centers.
Technical writing skills and experience creating, coordinating, updating, or modifying MOPs, SOPs, and EOPs for critical facilities equipment, including support for new systems and research into technical requirements.
Reliable transportation for reporting to work for assigned shifts or emergencies.
Ability to complete a background check successfully.
Ability to work outside normal business hours, including weekends, late nights, holidays, and on-call support.
Ability to meet the physical demands of the position, including standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, using hands, seeing, and lifting up to 50 pounds.
Comfort working in a high-stress, fast-paced environment with shifting priorities.

Nice To Haves

Three or more years of hands-on experience with maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities.
Work experience in the electrical or mechanical field.
Strong technical skills or training, with the intent to obtain a license within a reasonable time.

Responsibilities

Operate, maintain, and service-repair critical data center systems, including UPSs, PDUs, diesel generators, ATS equipment, building controls, chillers, and CRAH units.
Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime.
Coordinate and oversee maintenance vendors to ensure personnel safety, protect critical facility equipment, and maintain power to the critical load.
Create required Method of Procedure (MOP), Standard Operating Procedure (SOP), and Emergency Operating Procedure (EOP) documents and ensure maintenance activities follow them.
Manage multiple one-time and ongoing projects.
Respond to safety and emergency situations and maintain a safe and secure work environment.
Organize workflow and adapt as priorities change.
Perform additional duties as assigned by management.