Critical Facilities Engineer III

Flexential Corp.•Portland, OR
•$52 - $54•Onsite

About The Position

The Critical Facilities Engineer III uses advanced technical skills to perform preventative and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, maintaining mission-critical uptime of 99.999% or higher. This high-level resource applies advanced technical knowledge and contributes to cross-market efforts that improve operational effectiveness and efficiency. The role also includes vendor management, scheduling, documentation control, and building a strong working relationship with the Technical Assistance Associate team (TAC), including providing training across the region or markets. The position supports 24x7 data center operations and is responsible for operating, maintaining, and repairing mission-critical equipment and systems in compliance with customer service-level agreements. It also contributes to commissioning, disaster recovery exercises, customer power provisioning, utilization reporting, and the preparation and maintenance of operational procedures. Compensation is $52.00–$54.00 per hour; actual pay depends on experience, location, and qualifications.

Requirements

  • At least 5 years of data center experience.
  • At least 5 years of experience with root cause analysis and troubleshooting/problem solving.
  • Experience working with building automation.
  • At least 5 years of experience within a critical infrastructure environment.
  • Understanding of electrical and mechanical systems involved in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
  • Applicable trade experience.

Nice To Haves

  • Electrical or mechanical certifications.
  • Associate's degree or higher in a relevant engineering discipline.
  • At least 8 years of experience working in data centers, with an emphasis on building and equipment operation.
  • Meets or exceeds functional and technical depth and complexity requirements.

Responsibilities

  • Provide 24x7 facility on-call support.
  • Monitor and maintain the operations, maintenance, and repair of mission-critical equipment and systems supporting 24x7 data center operations, achieving 99.999% uptime and 100% compliance with customer SLAs.
  • Manage vendor relationships.
  • Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
  • Drive change toward operational excellence goals.
  • Identify constraints and propose solutions.
  • Lead disaster recovery dry-run exercises.
  • Assist with commissioning efforts in multiple markets and provide high-level input.
  • Maintain AHJ requirements.
  • Maintain and implement change windows in accordance with company policies.
  • Assist with provisioning power for customer orders and other assigned electrical modifications while maintaining a safe work environment.
  • Assist with off-hours and weekend maintenance activities when required.
  • Assist with reports on customer utilization, including space and power.
  • Create, read, and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
  • Perform rounds of assigned facilities to ensure proper equipment operation, aesthetics, and cleanliness.
  • Monitor and provide alerts for facility equipment.
  • Build and maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide training across the region or markets.
  • Perform other duties as assigned by management.

Benefits

  • Medical, telehealth, dental, and vision coverage.
  • 401(k).
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • Life and AD&D insurance.
  • Short-term and long-term disability coverage.
  • Flex Paid Time Off (PTO).
  • Leave of absence.
  • Employee Assistance Program.
  • Wellness Program.
  • Rewards and Recognition Program.
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