Critical Facilities Engineer I

Flexential•Douglasville, GA

4d•Onsite

About The Position

The Critical Facilities Engineer I is an entry-level position on the Regional Operations Team. The role involves learning and applying skills to perform preventive and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers while supporting mission-critical uptime of 99.999% or higher. The engineer builds and maintains a strong working relationship with the Technical Assistance Associate team (TAC) and provides hands-on training as required. The position supports 24x7 data center operations and includes responsibility for monitoring, maintaining, and repairing mission-critical equipment and systems, assisting with commissioning and disaster recovery exercises, and helping maintain compliance with customer service-level agreements and authority-having-jurisdiction requirements. At least 30 hours per week will be devoted to work directly related to the Douglasville, Georgia data centers, with physical presence required at the Douglasville site. Atlanta-area employees may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. The role includes a 24x7 facility on-call responsibility and may involve off-hours and weekend maintenance activities. The estimated hourly base pay range is $34.00–$36.00; actual pay depends on experience, location, and qualifications. Flexential offers medical, telehealth, dental, and vision coverage; 401(k); HSA and FSA; life and AD&D insurance; short- and long-term disability; Flex Paid Time Off; leave of absence; an employee assistance program; a wellness program; and a rewards and recognition program. Benefits may change at the company's discretion. Applicants must be legally authorized to work in the United States and reside in a state where Flexential is authorized to do business and maintain employment registrations. The company currently cannot consider applicants who reside or will work in Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, or Washington, DC. Flexential participates in E-Verify and is an equal opportunity employer.

Requirements

At least 1 year of data center experience.
At least 1 year of experience with root cause analysis and troubleshooting/problem solving.
Experience working with building automation.
At least 1 year of experience within a critical infrastructure environment.
Basic understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
Applicable trade experience.
At least 30 hours per week devoted to work directly related to the Douglasville, Georgia data centers, with physical presence required at the Douglasville site.
Ability to sit for extended periods; walk or stand for 50% of the time; perform moderate or advanced keyboard use; and lift up to 50 pounds.
Ability to travel up to 5% of the time.
For driving-related duties, possession of a valid driver's license and insurance.
Legal authorization to work in the United States and residence in a state where the company maintains employment eligibility.

Nice To Haves

Electrical or mechanical certifications.
Associate's degree or higher in a relevant engineering discipline.
At least 2 years of experience working in data centers, with an emphasis on building and equipment operation.
Engages in management, soft skill, and emotional intelligence training.
Meets or exceeds functional and technical depth and complexity.

Responsibilities

Monitor and maintain the operation, maintenance, and repair of mission-critical equipment and systems supporting 24x7 data center operations to achieve 99.999% uptime and 100% compliance with customer SLAs.
Perform preventive and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers.
Maintain a strong working relationship with the Technical Assistance Associate team (TAC) and provide hands-on training as required.
Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
Drive change toward operational excellence goals, identify constraints, and propose solutions.
Assist in disaster recovery dry-run exercises and commissioning efforts.
Maintain AHJ requirements and implement change windows according to company policies.
Assist with provisioning power for customer orders and other assigned electrical modifications while maintaining a safe work environment.
Assist with off-hours and weekend maintenance activities when required.
Assist with reports on customer utilization, including space and power.
Read Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for data center maintenance and operations.
Perform assigned facility rounds to check equipment operation, aesthetics, and cleanliness.
Monitor and respond to facility equipment alerts.
Perform other duties as assigned by management.