Critical Facilities Engineer I

Flexential Corp.•Atlanta, GA
•$34 - $36•Onsite

About The Position

This is an entry-level position on the Regional Operations Team. The Critical Facilities Engineer I learns and applies skills to perform preventive and corrective maintenance on electrical, mechanical, and HVAC equipment at assigned data centers, supporting mission-critical uptime of 99.999% or higher. The role requires a strong working relationship with the Technical Assistance Associate team (TAC) and providing hands-on training as needed. The position supports 24x7 data center operations, including monitoring, maintaining, and repairing mission-critical equipment and systems while meeting customer service-level agreements. At least 30 hours per week will be devoted to work directly related to the Douglasville, Georgia data centers, with physical presence required at the Douglasville site. Atlanta-area employees may have additional onsite requirements based on business needs, role requirements, and assigned location. The estimated hourly base pay range is $34.00–$36.00. Actual pay depends on experience, location, and qualifications. Travel may be up to 5% of the time.

Requirements

  • At least 1 year of data center experience.
  • At least 1 year of experience with root cause analysis and troubleshooting or problem solving.
  • Experience working with building automation.
  • At least 1 year of experience in a critical infrastructure environment.
  • Basic understanding of electrical and mechanical systems used in critical data center operations, including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAH units.
  • Applicable trade experience.
  • At least 30 hours per week of work directly related to the Douglasville, Georgia data centers, with physical presence required at the Douglasville site.
  • Ability to sit for extended periods and walk or stand for 50% of the time.
  • Moderate or advanced keyboard usage.
  • Ability to lift up to 50 lbs.
  • Ability to travel up to 5% of the time.
  • For driving-related duties, possession of a valid driver's license and insurance.
  • Applicants must be legally authorized to work in the United States and reside in a state where the company maintains employment eligibility.

Nice To Haves

  • Electrical or mechanical certifications.
  • Associate's degree or higher in a relevant engineering discipline.
  • At least 2 years of experience working in data centers, with an emphasis on building and equipment operation.
  • Engages in management, soft skill, and emotional intelligence training.
  • Meets or exceeds functional and technical depth and complexity.

Responsibilities

  • Monitor and maintain the operation, maintenance, and repair of mission-critical equipment and systems supporting 24x7 data center operations, targeting 99.999% uptime and 100% compliance with customer SLAs.
  • Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
  • Drive change toward operational excellence goals.
  • Identify constraints and propose solutions.
  • Assist with disaster recovery dry-run exercises.
  • Assist with commissioning efforts.
  • Maintain AHJ requirements.
  • Maintain and implement change windows according to company policies.
  • Assist in provisioning power for customer orders and performing other assigned electrical modifications while maintaining a safe work environment.
  • Assist with off-hours and weekend maintenance activities when required.
  • Assist with reports on customer utilization, including space and power.
  • Read MOPs and SOPs for data center maintenance and operational activities.
  • Perform assigned facility rounds to verify equipment operation, aesthetics, and cleanliness.
  • Monitor and respond to facility equipment alerts.
  • Build and maintain a strong working relationship with the TAC team and provide hands-on training as required.
  • Perform other duties as assigned by management.

Benefits

  • Medical, telehealth, dental, and vision coverage.
  • 401(k).
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • Life and AD&D insurance.
  • Short-term and long-term disability coverage.
  • Flex Paid Time Off (PTO).
  • Leave of absence.
  • Employee Assistance Program.
  • Wellness Program.
  • Rewards and Recognition Program.
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