Critical Care Technician, ICU

Heywood Hospital•Gardner, MA
•$20 - $29•Onsite

About The Position

The Critical Care Technician is a vital member of the patient care delivery team in the ICU. Under the direction of a licensed nurse, the technician performs delegated nursing, clerical, environmental services, and food service duties to support patient care and satisfaction. Depending on census, the technician may be required to float to other hospital units. This is a per-diem position with varying shifts and days and a minimum commitment of 16 hours per month.

Requirements

  • High school graduation or equivalent is preferred.
  • AHA BLS certification is required or must be obtained within 60 days of hire.
  • Ability to respond to and remain composed during urgent and stressful situations.
  • Excellent communication skills.
  • Excellent word-processing skills.
  • Computer skills.
  • Required CCT competency, demonstrated through 12 months of continuous employment in a CCT role with Heywood Healthcare.

Nice To Haves

  • ICU or ED experience is strongly preferred.
  • CNA, Paramedic, or EMT credential is preferred.
  • Experience with medical terminology is preferred.

Responsibilities

  • Provide clerical support to clinical staff, including maintaining unit files, organizing patient care records, and preparing admission and pre-operative charts.
  • Arrange outside services, transfers, and ambulance services under the direction of a nurse.
  • Prioritize tasks and adapt to changing workloads, seeking assistance and recognizing emergency situations as needed.
  • Maintain a clean and safe work environment and promptly identify or remove safety hazards.
  • Accurately and promptly transcribe physicians’ orders, including entering them into the Meditech OE module where used.
  • Participate in learning and education for self and colleagues, including in-services and assisting with orientation of new staff.
  • Update ICU logs daily.
  • Coordinate clerical activities and patient testing with ancillary departments to avoid delays in care.
  • Facilitate communication between the nursing unit and other departments, and answer telephone calls to communicate information relevant to patient care.
  • Facilitate transfers and discharges by retrieving and copying medical records and sending and receiving faxes.
  • Help facilitate room turnover to reduce admission wait times.
  • Work with departmental and healthcare teams to complete assignments.
  • Maintain a clean and comfortable environment for patients and visitors.
  • Assist patients, physicians, and nurses during procedures as needed.
  • Assist with patient admissions and discharges.
  • Collect, label, and deliver routine specimens.
  • Observe, report, and record vital signs and intake and output as directed by a registered nurse and according to applicable standards.
  • Perform EKGs according to standard policies and procedures.
  • Perform glucometer testing on patients aged 15 or older according to standard policies and procedures, subject to completed competency.
  • Provide patient care under a licensed nurse’s direction, following standards of care and practice, protocols, and established policies and procedures.
  • Collect basic health data as directed by a licensed nurse.
  • Assist patients with activities of daily living, including personal hygiene, toileting, nutrition, and ambulation.
  • Respect each patient as an individual and provide care that supports dignity and positive self-regard.
  • Document pertinent patient information thoroughly, accurately, and promptly according to established standards.
  • Provide timely, thorough information about assigned patients to the supervising licensed nurse and other healthcare team members.
  • Identify patient-safety risks and opportunities to reduce medical or healthcare errors, including appropriately reporting errors and incidents.
  • Obtain patient heights and weights according to the care plan.
  • Assist patients with ambulation, turning in bed, and transfers between a bed and stretcher or chair using appropriate techniques and equipment.

Benefits

  • Competitive wages
  • Great benefits
  • Generous earned time off
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