Crisis Therapist

Best Point Education & Behavioral Health•Lebanon, OH
•Onsite

About The Position

The Crisis Therapist provides timely mental health assessments, de-escalation, risk mitigation, and connections to appropriate levels of care for individuals and families experiencing crisis. This community-based, in-home services role is headquartered in an office environment during established business hours. The therapist provides mobile response, short-term follow-up services, and referrals to treatment, stabilization services, and community resources. The position collaborates with internal and external providers, clients, families, referral sources, hospital staff, police departments, hotline teams, dispatch, and other community stakeholders. The therapist also completes clinical documentation, follows agency standards, and participates in ongoing clinical training.

Requirements

  • Bachelor's degree in Social Work (BSW), Master's degree in Social Work (MSW), or Master's degree in Counseling.
  • Active Ohio professional license; acceptable credentials include LISW, LPCC, LSW, LPC, or MFT.
  • Experience working in a community-based services program.
  • Strong clinical assessment, communication, and problem-solving skills.
  • Ability to work collaboratively with clients, families, providers, and community partners.
  • Ability to respond professionally and effectively in crisis situations.
  • Ability to provide mobile response services by operating one's own vehicle and/or riding along with a CCI Deputy.
  • Ability to communicate effectively, use hands to handle equipment and materials, and read and interpret written documentation.
  • Ability to occasionally lift or move objects weighing up to 20 pounds.

Responsibilities

  • Respond to community service requests during established business hours to assess mental health needs, de-escalate situations, determine appropriate levels of care, and connect clients with resources.
  • Conduct client-centered assessments and document findings in the electronic health record in accordance with agency guidelines.
  • Develop individualized plans to mitigate risk, connect clients with services, coordinate follow-up, and make referrals to stabilization services when appropriate.
  • Provide short-term follow-up services to people who received mobile response services, including psychotherapy, case management, advocacy, and referrals.
  • Help clients and families identify immediate needs and connect with appropriate supports during mental health crises.
  • Collaborate with internal and external providers to coordinate care and support positive client outcomes.
  • Consult with providers about access to mobile response services, risk mitigation, level-of-care decisions, and clinical or operational questions.
  • Build working relationships with clients, referral sources, hospital staff, police departments, hotline teams, and other community stakeholders.
  • Coordinate with team members through in-person, virtual, and telephone communication.
  • Contribute to team problem-solving and identify opportunities to improve service delivery and program efficiency.
  • Complete accurate and timely clinical documentation and comply with agency policies, procedures, and documentation standards.
  • Participate in ongoing clinical training, including required and recommended evidence-based interventions and fidelity model modules.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage for eligible employees.
  • Health Savings Account with employer contributions for eligible plans covering two or more people.
  • Flexible Spending Account options.
  • Free preventive care and wellness programs.
  • Employee Assistance Program providing confidential emotional, financial, legal, and personal support.
  • Pet insurance options.
  • 403(b) retirement plan with up to a 4% employer match.
  • Employer-paid life insurance for eligible employees.
  • Short- and long-term disability coverage.
  • Educational loan forgiveness support and resources, including Public Service Loan Forgiveness eligibility.
  • Free continuing education units and licensure supervision, where applicable.
  • Tuition reimbursement opportunities.
  • Tuition discount for online programs through the University of Cincinnati.
  • Leadership Academy and professional development programs at no cost.
  • Interest-free personal computer loan program.
  • Employee referral bonus opportunities.
  • Paid time off, up to 34 days in the first year for eligible employees.
  • 10 paid holidays.
  • Paid parental leave for birth, adoption, or foster placement.
  • Work-life balance support.
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