Crisis Team Caseworker
About The Position
The Department of Health and Human Services (DHHS) is seeking a Human Services Caseworker for the Crisis program. This position operates 24 hours per day, with the Crisis Case Manager hours generally being Monday through Friday, 8a-5p, with weekends and holidays off. The role involves providing professional case management for adults with developmental disabilities, focusing on stability, safety, and long-term support. This position requires travel throughout Cumberland, York, and Oxford Counties and allows for partial telework with management approval. The Crisis program supports adults with developmental disabilities and their families during and after crisis events, helping to stabilize situations, coordinate services, and ensure individuals can safely remain in their communities. This position reports directly to the Crisis Program Administrator.
Requirements
- A bachelor’s degree from an accredited educational institution in Social Work/Social Welfare; OR a bachelor’s degree in a related social service/social welfare/social work area which includes at least 12 courses in behavioral science, social science, or social work.
- At least 1 year of experience working providing support services and/or direct care to clients and families with developmental disabilities, or directly related human service field.
- Must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Worker Licensure.
- Possession of a valid Class C Maine Motor Vehicle Operator's License.
Nice To Haves
- A relevant Masters degree for an additional stipend.
Responsibilities
- Provide professional case management for adults with developmental disabilities, focusing on stability, safety, and long-term support.
- Coordinate housing, employment, medical, psychiatric, and community supports.
- Review and document person-centered plans, care plans, and behavior plans.
- Advocate for individuals and ensure services align with their needs and goals.
- Visit clients regularly to assess safety, living arrangements, and support systems.
- Maintain accurate case records, summaries, reports, and correspondence.
- Evaluate service effectiveness and recommend continuation, modification, or termination.
- Participate in crisis resolution using established intervention techniques.
- Collaborate with Adult Protective Services and Crisis Prevention/Intervention Services.
- Support district crisis teams as needed and assist with emergency transitions to waiver programs.
- Interpret and apply policies, regulations, and program procedures.
- Prepare and review correspondence, financial statements, and operational documents.
- Assist with public education, complaint review, investigations, and workflow improvements.
- Represent the program at meetings and support special projects assigned by the Crisis Program Administrator.
Benefits
- 13 paid holidays
- 3+ weeks of vacation leave annually
- 12 days of sick leave per year
- Health Insurance Coverage (State pays 85%-95% of employee-only premiums)
- Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
- Dental Insurance (State pays 100% of employee-only dental premiums)
- Retirement Plan (Maine Public Employees Retirement System)
- Gym Membership Reimbursement (up to $40 per month)
- Health and Dependent Care Flexible Spending Accounts
- Public Service Student Loan Forgiveness eligibility
- Living Resources Program (employee assistance program)
- Six weeks of fully paid parental leave
- Voluntary Deferred Compensation (MaineSaves 457(b) account)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
