Caseworker

California Tribal TANF Partnership•Oroville, CA

6d•$22 - $26

About The Position

The Caseworker interviews and assists individuals and families seeking help from a social service agency. The role works with participants to create case plans that support self-sufficiency, helps participants follow those plans, and revises plans when needed. The Caseworker determines eligibility for CTTP cash assistance and supportive services, identifies barriers to self-sufficiency, and connects participants with tools and community resources. The position also maintains participant records and reports, conducts home visits and transportation when necessary, and performs office upkeep and other duties as needed.

Requirements

High school diploma equivalency and six months of related experience and/or a training certificate from a college or technical school, or an equivalent combination of education and experience.
Current California driver's license.
Knowledge of database software, word processing software, and contact management systems.
Ability to identify and resolve problems in a friendly manner and develop alternative solutions.
Ability to work effectively in group problem-solving situations and use reason when dealing with emotional topics.
Ability to respond promptly to participant needs and requests for service and assistance.
Ability to meet deadlines and commitments.
Ability to maintain confidentiality at all times.
Ability to exhibit sound and accurate judgment and react well under pressure.
Ability to prioritize and plan work efficiently, with accuracy and thoroughness.
Ability to approach others tactfully.
Ability to follow instructions and management direction, take responsibility for actions, and complete tasks on time or notify the appropriate person with an alternate plan.

Nice To Haves

Experience working with Tribal People is helpful.

Responsibilities

Interview participants to determine eligibility for CTTP cash assistance and supportive services.
Identify barriers to self-sufficiency and provide families with tools to address them.
Meet with participants monthly to receive Monthly Eligibility Reports and enter current information into the TAS system.
Review participant work logs monthly to confirm participants are meeting work-hour requirements.
Refer participants to community resources and other organizations.
Compile records and prepare reports.
Enter participant case plans and information into the TAS computer system.
Implement participant case plans.
Obtain supplementary information, such as employment, medical, or school records.
Conduct home visits when necessary.
Attend court appearances as needed to assist participants.
Make child abuse reports when necessary.
Work with participants and agencies regarding domestic violence cases.
Transport participants when necessary.
Perform janitorial duties to keep the office clean and safe.
Set up a confidential filing system.
Perform other duties as needed.